Tcl India — No clarity on specs warranty and no response to emails

Address:Boomerang Building, Office No - B2- 705, 7th Floor, Chandivali Farm Road, Andheri (E) Mumbai, Mumbai City, MH - 400072, India.
Website:www.tcl.com/in/en

I am interested to buy TCL 32S5403AF but I faced several concerns.
The product is not listed on TCL site
I have written tech queries to TCL support email. There's no response despite several days and follow-ups
Customer care has no idea why the TV is not listed on TCL site. They don't have a definitive answer.
The warranty policy is confusing. See the photo, the webpage says if you buy online then 2K TV will carry only 1 year warranty, yet amazon listing states that you will get 2 years manufacturing warranty.

It will be prudent on my part to stay away from this brand.
+1 photos
Was this information helpful?
No (0)
Yes (2)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Boomerang Building, Office No - B2- 705, 7th Floor, Chandivali Farm Road, Andheri (E) Mumbai, Mumbai City, MH - 400072, India.
    India
    File a Complaint