TCL — led tv panel defective

Address:700064
Website:tcl

I bought a 49" led tv of tcl from amazon, within 2 months there was spot identified in the led panel, the tcl representative came down and verified it to be a manufacturing defect and suggested for replacement. It has been more than a month, i have been calling at tcl helpline, and every time, the response is different, one says it is not yet dispatched from china, one says it is in transit and even leads at call center are giving false information. My complain id is 4491501.

Worst customer service and product quality
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    Sakltlake, West Bengal
    India
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