TCL — regarding service request number 4412101/4728201

Address:Hyderabad, Andhra Pradesh, 500038

Hi
I have purchased tcl 43 inch's tv (L43p2us 4k) from amazon order number[protected], after 1 month tv had an display issue raised a complaint 4412101, technician has visited on july 26th and told that their is an issue with the panel and has to be replaced.. Took few pics and videos of the tv and told with in a week it will be replaced... Today it's oct 1st almost 2 months i have got any response i was following up calling customer care but no action taken till date... I got a number from telangana service center to contact regarding the panel to [protected], when we're i call to this guy he says it's been sent... But won't provide docket number...

I would request you please look into the issue and resolve issue. I am fed up calling every alternate day regarding panel...

Regards
G. S. R. Chander
Mobile : [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi,
we have bought a TV through Amazon on 08.10.2017 vide order no.[protected] but till today no one come for a installation they are saying call custmer care they will help you, so kindly arrange as early as possible.
Regards.
Raghavendra
Samarth Agro Products
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Ameerpet
    Andhra Pradesh
    India
    File a Complaint