TCS iON — Theft in TCS ION Ramtekdi Site

Address:

TCS ION Digital, Ramtekdi Gate1, Sahayog Digital Hub

Dear Sir,

At an outset really feel sorry to say about an bad experience I had Today with Sahayog Digital Hub conducting RBI Examination.

Appreciate if you could spare sometime and go through my detailed complaint.

1. My Nephew Ashutosh Jagtap had RBI Examination today scheduled @11:00 am today, we reached there by 10am
2. On gate we were informed candidates can carry bag and keep it in locker for nominal charge of Rs.20/-

When my nephew entered inside then to his surprise following things happened.
a. He was and also others were not allowed to keep bag in locker, but was asked to keep it lying down.
b. Later at checking point he was forced to keep his wallet also outside in bag (Surprisingly he was informed only Adhar card is allowed)
c. He was asked to keep watch which was normal watch and not any sort of digital on questioning he was allowed to carry watch. But was forced to keep his wallet outside in bag.
d. Once examination was over when he came out bag was Stolen. Below is entire list of things which are stolen
1. Power Bank Zebronics
2. Laptop Bag Wildcraft ed/Black colour
3. Signoware Lunch box Pink color With bag
4. Wallet (Which was forced to keep outside it carried 2 ATM SBI and CBI, Pancard, Cash 200change)

We waited for more than 2 hours but we didn't received proper response and below is what we experienced.
* First of all security on Gate tried hard to push back us saying it was our fault why we carried on all this stuff at examination center.
* My Open question to them is why your security staff told us in first place to carry it and keep it in locker with Rs. 20 Charge
* Initially we were not allowed to re-enter as 3 batch was in progress (they tried to pushback us)
* After lot of effort we met with Mr. Chetan Mehta he assured once 3rd batch goes inside we will check CCTV Footage and there were 2-3 camera installed there. He assured we can i mean candidate can view footage and Mr. Prasad will help us on this regard
* We waited for 30 minutes later we were informed we need to wait outside and Mr. Prasad informed his associate to check for footage and we won't be allowed to check footage
* It seems from their attitude it was our fault.
* I again reached to Mr. Chetan, to check about status, he again said we are checking
* Later again security came and asked us to wait outside and we are not support to be within campus

After all above drama i was forced to leave empty handed.
Then i went to hadapsar Police Chowky (Co-iincidentally Police Patrolling vehicle told me i can visit any chowkey and give complaint).
So while returning back to shrigonda I Visited Hadapsar Police Chowkey where i was told to give complaint Online.

And last when i tried to give complaint online portal is not working.

When i called Chetan later evening to get and update he said we are not clear as there was rush, but i feel CCTV should capture all and they can track back or should track back if they are concerned about their reputation

MOST IMPORTANT:
There are only 2 possibilities either candidates or staff only these 2 people have access to place where bag was kept.
I have strong intuition that staff is involved, since they are the one who asked my nephew to keep wallet in bag again, they even insisted to keep watch normal one citizen make. Now i feel they with bad intention did the same.

Takeaway for RBI: In any of above case whether their Examination partners staff or if it is candidate is guilty, both are not good for RBI in a long run.

HOW CAN THEY SAY WALLET IS NOT ALLOWED???????

Thanks and Regards,
Nitin J