[Resolved] Tekfusion Technologies Pvt Ltd. — Money promised not received | |||
I had brought Tekfusion Twinwoofers Earphones (MIC Edition) from Amazon.com I received the earphones in the stipulated time and found them defective. I contacted the manufacturer as my product was under warranty and got it replaced after a month. Sadly the replaced product too turned out to be quite a defective one and had to send it for replacement. Again I got them replaced and the product was had a broken MIC. I tried contacting the Customer Care incharge and was told that my call will be responded too. Its that day and today I have not received a call from them. Including this, I was promised a sum amount of my courier charges that I had to bear as the company did not have their service center in Mumbai. I wish to sue this company and receive a refund of the whole amount. Was this information helpful? | |||
May 12, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Aug 29, 2016 Tekfusion Technologies Customer Care's response Dear Customer, We regret for the inconvenience. We have a support team who deals with all issues related to warranty claims. You can reach us out on the below link: tekfusiontechnologies.com/warranty-claim | |||
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