Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — bill generated without meter reading

chandrakanth_uttara

from Hyderabad, Telangana

Address:

Kismathpur , Rajendranagar, Telangana, 500030

My electricity usno is[protected], my electricity bill arrears as on 30-april 2019 is 0. The current month bill showing online as rs.432 (11-may-219). But actually we are not in home due to attending relative (S) marriage (S) and hardly we may be in house for april 1- - may 20 is might be hardly 5-6 days. But the bill is generated with amount as rs.432. Kindly please provide me the procedure for bill generation without meter reading how tsspdcl is generating the bills.

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Jun 20, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

May 20, 2019

Updated by chandrakanth_uttara The bill amount Rs 432 is showing in Online in site.but when i check with TSSPDCL person who does meter reading in my area said we unable to make your meter reading as 'Door Locked' and we informed the same to Authorities as 'Door Locked'.
If really the Meter deading is done by any person, kindly please provide me the Bill with Details like Current units Used as well... to my email as noted with the Account

Verified Support

May 20, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

As per our records bill was generated with status 'Door lock' for average units consumed by you in previous months. you are requested to contact AE/Op/RAJENDERNAGAR on [protected] in this regard

Regards,
Customer Service,
TSSPDCL