Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — bill paid twice to be adjusted against current bill

Hanumantha Rao Kotamarthi

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500086

I have paid 4078/- last month on 29th april through paytm after the bill cycle date. Order no [protected].
Operator reference no - [protected]
C/a customer no[protected]
Since it was paid late, we paid 4078 inr cash to the bill collecting guy with receipt no [protected]. They said it will be deducted from the next bill as i have paid twice for the same month, once online and once to the bill collecting person.
Request you to deduct the amount paid and regenerate a new bill for the current month. The bill received for this month is 5876/- from which 4078 has to be deducted and the remaining we will be paying, once it reflects online.

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Jun 14, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Your excess amount of Rs 4080/- adjusted, you need to pay the balance amount of
Rs 1796/-, please pay at nearest TSSPDCL bill counter (or) ERO Gaganpahad as part payment are not accepted through any online modes.

Regards,
TSSPDCL

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Comments

syedwajid73

Dear Sir,

mistakenly we paid twice for the month April 2018, Bill Amount Rs1807 thought It will be adjusted in next month bill, but still not happend, so I am kindly requesting you to refund my money, plz find the attached image of bills and respective receipts, kindly do needful as early as possible,
Thanking you.