Telangana Southern Power Distribution Company [TSSPDCL] — Difference in bill meter reading and actual meter reading

Address:

Hyderabad, Andhra Pradesh, 500001

Hi, I've noticed that the meter number & meter reading on my printed bill is different from the existing meter on the premises occupied by my tenant. And the difference in reading is huge around 2000 units. I am very shocked to notice this big difference.
I've approached the area AE and ADE and they both are not helpful. Its a 1 bed room house serviced by this meter and the consumption is bare minimal.
My tenant got the meter tested in April 2017 and its been reported that the meter is in good condition. Now the big question is why there is difference in readings on the bill and the actual meter reading on the premises. And it has been told to me by the line man that this reading has been generated manually since a long time, in-spite of the fact that the meter was working well an IR reading was not generated ? And also why there is a difference in meter serial number on my bill and the actual meter on the Premises ? I am looking for help on how this 2000 units got added into my tenants meter.

Here are the details of the Meter.
Incident Date : April 2017
USC :[protected] on bill
SC NO : C1000955 on bill
METER NO : 11465706 on bill
Meter reading on Bill as of 09 Apr, 2017 = 5234

Serial number of meter on actual premises S No : 18966237
Meter reading of meter on actual premises = 7576

Plz find attached photo's of bill and the meter.

I request you to kindly investigate the matter as this is extremely unlikely that my poor tenant has used 2000 unit difference its showing and request you please help us resolve this big puzzle.

Thanks,

Naseem.