[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — frequent power cuts in shantibagh apartments | |||
Come summer, we have unofficial power cuts in our building. The saddest part is that you cut power at 11.59 pm and it doesn't come back even at 1.20 am today. Why are we always targeted for power cuts? The buildings around us always have power while we suffer in the peak of summer! We pay our electricity bills regularly every month but continue to face this problem every year. We know that this is just the begining of sleepless nights in summer. Can someone give us an answer? Or resolve this issue once and for all? — residents of shantibagh apartments, begumpet, hyderabad Was this information helpful? | |||
May 20, 2018 Complaint marked as Resolved Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint. Verified Support Apr 19, 2018 Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer, You are requested dial 1912 which is a 24X7 working number. If still the issue persists then send us your Service number or USC number in this regards Regards, TSSPDCL | |||
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+91 40 2343 3545
+91 40 2343 3544
6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
I get an SMS every time there is a power cut citing reasons like - feeder problem, regular maintenance and "miscellaneous" when there is a power cut. If we call, they tell us they are looking into the matter. The strange part is that this mostly happens in peak summer and during the rains where only our building seems to be affected. In case of rain, while the rest of the area gets back power in about half an hour, we have a longer period of darkness which sometimes extends to a couple of hours.They have installed a new transformer some years back but even that does not change the situation.
We will revert back if the problem persists.
Thank you.
Regards,
Nithila