[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — frequent power cuts in shantibagh apartments

Address:500016

Come summer, we have unofficial power cuts in our building. The saddest part is that you cut power at 11.59 pm and it doesn't come back even at 1.20 am today.
Why are we always targeted for power cuts? The buildings around us always have power while we suffer in the peak of summer! We pay our electricity bills regularly every month but continue to face this problem every year. We know that this is just the begining of sleepless nights in summer.
Can someone give us an answer? Or resolve this issue once and for all?
— residents of shantibagh apartments, begumpet, hyderabad
Was this information helpful?
No (0)
Yes (0)
May 20, 2018
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

You are requested dial 1912 which is a 24X7 working number.
If still the issue persists then send us your Service number or USC number in this regards

Regards,
TSSPDCL
Complaint comments 

Comments

Thanks for your reply.

I get an SMS every time there is a power cut citing reasons like - feeder problem, regular maintenance and "miscellaneous" when there is a power cut. If we call, they tell us they are looking into the matter. The strange part is that this mostly happens in peak summer and during the rains where only our building seems to be affected. In case of rain, while the rest of the area gets back power in about half an hour, we have a longer period of darkness which sometimes extends to a couple of hours.They have installed a new transformer some years back but even that does not change the situation.

We will revert back if the problem persists.

Thank you.

Regards,
Nithila

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Telangana Southern Power Distribution Company [TSSPDCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    1256
    Pending
    0
    Resolved
    418
    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
    View all Telangana Southern Power Distribution Company [TSSPDCL] contact information