Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — getting double of average bill with arrears

amit0141

from Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh, 500018

For apr and may 2019 i received double amount of my monthly consumption, the only extra detail is, bill with arrears.
I am paying my bill every month for last 4 years, without a miss.
Please tell me, why arrears are added and for what.
And it is coming for some residents of my society.

Is it mistake in software or some type of tax recalculation

Service number :[protected]
Name: amit srivastava

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Jun 11, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

As per our records bills were being generated based on IR reading read by the meter, if you want your meter to be tested you are requested to lodge a complaint at ICSC/CSC at below given address duly taking demand draft in the favour of TSSPDCL of amount Rs 354/-(included GST).Based on complaint meter will be sent for testing and relevant action will be taken by AE/Op based on MRT report.For more details, pl contact AE/Op/Erragadda [protected].

Ameerpet/ ICSC 1st Floor, 33/11KV ESI Sub-Station, Near ESIC Super Speciality Hospital, Beside Laxminarayana Park, B.K.Guda Road, Hyderabad - 500 018 [protected], 23431463

Regards,
Customer Services
TSSPDCL

May 08, 2019

Updated by amit0141 Thanks for the response.

Problem is not with meter. Bill says "Arrears" is adding extra amount. Why and what arrears is added is my question.