Telangana Southern Power Distribution Company [TSSPDCL] — Incorrect billing for Feb24,[protected]

Address:Peerzadiguda, 500039


I received incorrect billing for the Month of Feb24 with Rs. 1151 for units 238. When checked with billing man, he mentioned previous months units were also added to the bill as the machine he is using did not track previous months units. So the bill is generated for the units combined for both Jan and Feb. Where as I already cleared the bill for Jan24 charged for units 65 and Bill man suggested to check with accounts office to get this adjusted.

I raised online complaint using tsspdcl app, but no one responded to my complaint. I also visited local sub station office, even they couldn't help on this issue.

Now the question is why does a consumer has to pay excess bill due to the faulty machines used for billing. Also why doesn't the billing happen for exact 30/31 days? sometimes the billing man generates the bill for 30 days and for some months he delays the billing for 3 to 5 days(as in Feb'24), which inturn result in excess billing for consumer.

Is there someone responsible, whom I can contact to get this wrong billing issue resolved?

Best Regards,
Was this information helpful?
No (0)
Yes (0)
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Telangana Southern Power Distribution Company [TSSPDCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
    View all Telangana Southern Power Distribution Company [TSSPDCL] contact information