[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — Incorrect Electricity Bill

Address:500010
Website:Electricity Board

Dear team,

I have recently received my electricity bill as rs. 14, 046. Please find the attached bill copy.

Usc# :[protected]
Sc no. : az089714
Sec: rp nilayam
Billing date: 25/04/2017 to 05/05/2017 (10 days)
No. O[censored]nits: 1521
Total bill amount: rs. 14, 046.00

My apartment is a newly constructed building. The meter has been installed in the month of november, however, no one from the electricity board has come to generate the bill.

After 5 long months they have generated the bill for 1521 units (Starting from november 2016 to may 2017). Due to this, the slabs (Tariff category) of consumed has billed on the highest and hence the bill is too high.

As the bill is not generated every month, the consumed units has fallen under highest tariff category (Slabs) which will not be the case if generated every month.

I am ready to pay the bill of what i used. I am denying to pay the high amount which was caused due to improper generation of the bill from electricity board.

I would request you to resolve this and revise the bill as per my usage.

Regards,
Silpa
Email id: [protected]@deyaar. Ae
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Jun 17, 2017
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

Supply connection date As per our records is 25/04/2017, so you are requested to contact AE/Op/R.P.Nilayam on [protected] in this regards.

Regards,
TSSPDCL
May 18, 2017
Updated by silparaaj
Dear Team,

I already spoke to the AE office. He was not willing to listen to my complaint and answered me that he is busy.

Hence, I have logged in teh complaint.

Regards,
Silpa
May 19, 2017
Updated by silparaaj
Dear Team,

Please advise on my complaint. If the supply connection is on 25/04/2017...how come in 10 days the power will be consumed 1521 units? Tat too for a residential flat...

There is a miss happened here...

Please let me know to whom to approach further.

Regards,
Silpa
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    +91 40 2343 3545
    +91 40 2343 3544
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    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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