Telangana Southern Power Distribution Company [TSSPDCL] — Issue regarding bill payment

I have paid the electricity bill from the airtel payment bank for the amount of Rs 5986 for the unique service ID:[protected].
But it is showing as due on the website. I have attached the photos of the payment details in airtel app, upi screenshot and bank statement from the bank on the date 14th april 2021 .
Transaction reference number[protected]
I have contacted airtel payment bank they said the payment is successful from their end
+2 photos
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Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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