Telangana Southern Power Distribution Company [TSSPDCL] — its regarding the way of response and customer service when i went to electricity substation old bowenpally near by spencers

Address:

Hyderabad, Andhra Pradesh, 500011

We got high amount bill around 3000 rupees of pwr bill inspite of not using power at home. Previous month paid amount of 700 was also included. So i went to electricity office of newbowenpally near spencers there was no proper response.. There was a lady who is not at all intrested to talk at all.. Atfirst she told it is mentioned as door lock so average units are taken but our meters are outside only and i was available at home there is no way for doorlock. Later when i told this she said no one will get less bill like 700 in summer so it was taken average units.. How can average units taken inspite of my presence? And our neighbours got exct bill how come its possible and for her 700 is less amount for summer we at home dont have ac to get morebill. She was tryimg to convince that it was totally our mistake and we used pwr. And the way the lady behaved was very worst she was showing too much attitude.. If she is a govt employ do we public looking so cheap that she is not at all caring when i talk.. This is nearly third time whenever we go no proper response.. Surrounding newbowenpally three curent offices near kv school, near post office and near spencers bapujinagar no employee will give response properly personlly and publicly i saw.. I being educated they r not responding in a proper manner no respect towards our problem i can imagine how they treat uneducated or other common people. Please take necesary action and make necessary changes so that it would be helpful for us.. Atlast there was no solution i paid total current bill.. My pblm is not abt the money i paid but the way they behaved at office. The lady and there was other gent when i was talking they were ignoring they dont want to listen to my issue at all. Atleast that guy checked online but the way that lady behaved was the worst.