Telangana Southern Power Distribution Company [TSSPDCL] — Money deducted but payment not completed

Hello team,

Today I have made payment for my bill via billdesk and my money got deducted but bill payment is not done.

I got error after money got deducted.

Later again I have paid bill via billdesk and this time again money got disconnected and transition is successful.

When do I get my refund for my first transition with was money deducted and bill.not processed

I am attaching my statement for the money I have paid, and also attaching my bill payment sucess stage.
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    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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