Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — Paid the bill including arrears whereas the arrear was already cleared

renuka vemula

from Hyderabad, Telangana

Address:

500074

We received a bill of 1512/- this month. This includes an arrear of 1037/- after april 1st. We have paid each and every bill till date online itself. Now the problem is that my husband has paid the bill of 1512/- online without seeing the bill since he is working in other state. Can we get the arrear cancelled and get the amount refunded or atleast the amount to be used to pay upcoming bills?

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Dec 18, 2016

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Nov 16, 2016

Updated by renuka vemula My service no is[protected]. I have attached the copies of bill payment history. Please do look through the issue

Verified Support

Nov 16, 2016

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

We have not received your October month's payment .Please see the payment details and the consumption and arrear details showing the same below:

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Comments

renuka vemula

from Hyderabad, Telangana

For your information, we haven't received the bill of October month since the lineman stated that he couldnt read the reading. Lineman didn't hand down any bill. And if we count the no o[censored]nits missing between 2037 and 1850 you cannot charge 1000/- for 187 units. Please resolve this