Telangana Southern Power Distribution Company [TSSPDCL] — power fluctuations and no electricity for 5-10 hours after every rainpour

Address:

Golden Habitat, Whitefields, Kondapur, behind Pista House

This is in concern with continued power fluctuations and no electricity issues faced in golde habitat, whitefields, kondapur.
The complaints have been raised many times but no work has been done till now.
The transformer in front of our house sparks regularly and produces odd current sounds which appears to be dangerous.
I request you to take this up as quickly as possible.