Telangana Southern Power Distribution Company [TSSPDCL] — Power supply disconnected

FM HEIGHTS Apartment, Happy Homes colony which has 11 apartments in total .Last month the Line men disconnected the power for the whole building though my apartment bill(use[protected] is cleared on time with no arrears. When asked, the line men responded stating the AE sir (Rajendranagar)ordered to disconnect power for whole building as few apartments did not clear the amount.Further there was no notice served before disconnecting the Supply.

How can they cut power for whole building because of other dues. Please explain and also let me know if can register a complain on the AE and LINEMEN for causing inconvenience.