Telangana Southern Power Distribution Company [TSSPDCL] — Wrong Bill Calculation | |||
Hi team, due to covid situation we did not receive hard copy bill for the last two months (Apr and may) but we have verified the bill online and paid for both the months before due date only. Today person from electricity department visited our apartment and generated individual bills for all the flats. Not sure why he has generated the bill from 4th march to 4th june 2020. Due to this wrong calculation the number total units and per unit cost is increased. As per this wrong calculation, total bill amount is rs.4878/- and from that they have deducted the last two months paid amount rs.1094/- and mentioned rs.3784/- as due for this month which is not correct. As we have already paid for last two months, the reading should be taken only for this month but it was calculated for last 3 months (92 days). I request you to look into this matter and rectify and provide us the corrected or updated bill so that we can pay before the due date without fail. Due date is 18th june. So, looking for a quick response on this request. We also request you to make necessary changes in the billing model and generating machines in such cases where people already paid previous months without hard copy. S. No:[protected] Usc:[protected] Bill generated from 4th march to 4th june 2020 Total units calculated for : 829 (For total 92 days) Total bill as per current hard copy : rs.4878/- (For 92 days) Last two month total deducted in the hardcopy: rs.1094/- (For last 2 months) Due amount showing in the hardcopy : rs.3784/- (For this month) Bill no: 0114, ero no: 316, qutbullahpur, gajularamaram (090903) Was this information helpful? | |||
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint. | |||
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+91 40 2343 3545
+91 40 2343 3544
6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
Any update on this please.