Address: | Bowenpally Hyderabad |
From dec 2019 to till date, electricity bill against my unique service number[protected] is being generated wrongly. My usn comes under "domestic category" but bills are being generated under "common service category". I have complained vide complaint number cc[protected] and complaint has been closed saying it is rectified. But after that also, june month bill was generated wrongly.
I have paid bills for the april &may months for the online generated amount i. E., rs.838/- for (78+68) which itself is wrong and excess to the actual rates of domestic category.
But, in june again bill was generated for rs. 1698/- considering billing units as 306 for consolidated three months. As already bill was paid for april & may, how 3months consolidated units considered. Because of this, rate per unit increased and causing financial loss to me. Actually may-june billing units shall be 160 only and bill amount should be around 648/-
And, an mount of rs.798.76 adjusted and deducted from total bill rs.1698/- of june instead of already paid april&may bill of 838/-.
As per my knowledge about an amount of rs.1717/- has been paid extra by me towards electricity bills from dec 19 to till date.
Hence i request the concerned to rectify the issue and refund the extra amount paid by me.
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