[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — wrong billing of electricity

Address:East Godavari, Andhra Pradesh, 502032

Dear sir/madam,

Both the reading number (7263) for the month of april and may are same as we were out of station. We have not used the electricity but still i was charged an amount of rs 1139 and the reading reflecting on the bill is 211 units.

Attached is the bill and also the previous paid month paid bill receipt for your reference.

Request you check and rectify the same at the earliest.
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Jun 14, 2019
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
May 06, 2019
Updated by Anand Lr
Dear Sir/Madam,

Both the reading number (7263) for the month of April and May are same as we were out of station. We have not used the electricity but still I was charged an amount of RS 1139 and the reading reflecting on the bill is 211 units.

Attached is the bill and also the previous paid month paid bill receipt for your reference.

Request you check and rectify the same at the earliest.

Verified Support
May 08, 2019
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

You are requested to contact AE/Op/MIG on [protected] in this regard.

Regards,
TSSPDCL
May 12, 2019
Updated by Anand Lr
Dear Team,

The lineman is not helping when we have given request for changing the Meter, he has given us a new bill with the reading unit as 7444. What I enquire is when there are no one present in house how come meter showing reading of 7444.

I also like to inform that I have already paid bill amount if RS. 1152.00/- though I have not consumed the electricity. Now Lineman is asking to pay 713.

I have paid from units 7263 and as per bill units of 211 which comes to 7474.

Present reading dated May 11 is 7480, I need to know why am required to pay unconsumed electricity.
I have also given a complaint letter to Mr. Veerasa Lingam AE in office.

Complaint comments 

Comments

Sir my house is having 3 phase meter, one of the phase is not receiving power, I have continuously complained to the line man upto 1week, he is not rectifying the problem, so plz consider my complaint n send any of one line man.

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    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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