Telangana Southern Power Distribution Company [TSSPDCL] — wrong calculation o[censored]nits consumed - 2 months overcharges

Sc no[protected]

I have incorrectly billed for the last 2 months. Giving all the details and my explanations with valid calculations.

July bill:
07/07/20 - 07/08/2020
Pv units: 47917
Ps units: 48112
Units: 468

Correct units calculation[protected] = 195): 195 units should have come in bill. But my bill shows 468 units that means i have been billed for 273 units extra.

As per calculations, the bill amount should be rs 800.20 for july.

August bill:
07/08/20 - 07/09/2020
Pv units: 48112
Ps units: 63
Units: 468

Change in meter at 48200 units on 25th august.

Again incorrect calculation o[censored]nits here[protected]= 88+63 units on new meter = 151 units) so my august bill should be for 151 units.

As per calculations, the bill amount should be rs 608.35 for august.

Total amount rs 800.20 + rs 608.35 = rs1408.55 (-) paid amount rs 3290 = refund of rs 1, 881.45.

Hence i have been incorrectly charged, and i have overpaid my july bill amount. Please correct my two months billing.

I have contacted customer care email and i had contacted aae/karkhana ph. No.[protected] for revision of bills. I had visited the office and met the incharge. They took my original bill of august and said there is a discrepancy and i have overpaid. When asked what should i do? I was answered that the bill will get corrected and i do not need to pay the bill for the current month.

I did not receive any complaint number nor a formal letter for the same which is disappointing. Just oral confirmation is what i received.

Hence requesting you here to please escalate this to the concerned department for correction. I do not want any power cut for non-payment of current month bill.