Dear Sir / Madam,
I am working with private school as a Teacher (Female).
I am writing to bring to your attention a concerning incident that I experienced while using the TSRTC Metro Express bus service, specifically bus number TS 07 Z 4093, on 01st February 2024 between 5:00 PM to 6:00 PM.
On the mentioned date and time, I boarded the bus at Nallakunta Police Station bus stop (Towards Adikmet Flyover) with the intention of traveling towards Habsiguda. However, to my dismay, the bus did not make a stop at the designated bus bay in Habsiguda. Passengers also very less in the bus.
Details of the incident are as follows:
Bus Number: TS 07 Z 4093
Date and Time: 01st February 2024 between 5:00 PM to 5:30 PM
Destination Point: Habsiguda
Bus Route number: 3K
I would like to bring to your attention the following observations:
The bus did not stop at the designated bus bay in Habsiguda and aked to driver stop the bus at bus stop but he ignore and going to next stop HB Colony Nacharam he stopped.
I believe that such incidents can be detrimental to the reputation of TSRTC and may negatively impact the overall commuter experience. As a regular passenger, I find it essential to highlight instances that may require attention and corrective action.
I kindly request your prompt investigation into this matter and appropriate action against the bus driver and conductor involved. Additionally, I would appreciate being informed of the outcome of your investigation.
Thank you for your attention to this matter. I trust that TSRTC is committed to ensuring a safe and reliable transportation experience for all passengers.
Thanking you.
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