Claimed

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

1
Updated: Feb 20, 2026
Complaints 2391
Resolved
30
Unresolved
2361
Contacts

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Having problems with Telangana State Road Transport Corporation [TSRTC]?

File a complaint and get it resolved by Telangana State Road Transport Corporation [TSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Telangana State Road Transport Corporation [TSRTC] reviews & complaints(2391)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aureal
Feb 20, 2026
Feb 20, 2026
This thread was updated on Feb 20, 2026
Report
Copy

Lack of bus to LB NAGAR route

Address: KPHB

Namaste 🙏
Morning hours max public are travel through bus. Public are suffering lack of buses to LB nagar and dilsukhnagar route. From morning 6.30 to 7.30 AM no buses only waiting. Public suffering a lot. Dilsukhnagar route is a prime locality. Secunderabad for every 2-5 mins number of buses are running empty. I m asking run the buses to dilsukhnagar route. Think of it. Instead of runn empty buses to secunderabad route. Run...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kishore Dhotay
Jan 27, 2026
Report
Copy

TG26011406474232XTRL- Cancellation Payment not received

Address: HYD

Sir, I have not received the refund of my cancelled ticket, PNR No TG[protected]XTRL- Cancellation dt[protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Sir / Madam,

Near to Mahatma Gandhi Bus Station while the buses coming from Darusalam to Chaderghat and from Chanderghat to Darusalam buses are stopping in in the middle of the way. With this the other vehicles can not passes. Please do inform to the drivers and clear off the Auto stand, then it would be better for other vehicles....
Helpful
Found this helpful?
Write a comment
Report
Copy
I would like to bring to your attention an issue regarding the TSRTC bus service on Route 107. The buses on this route have not been arriving on time, and on several occasions, some buses have not even stopped at the designated bus stop, causing inconvenience to passengers.

Details of the incident:

Route Number: 107
Date & Time: almost daily since NOV 2025 to till date DEC 2nd 2025.
Location/Bus...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bussa tharuni
from Hyderabad, Andhra Pradesh
Nov 22, 2025
Report
Copy

Lack of respect for women in RTC buses for women

Address: (Ts04z0223) Jntu-->Gar 22-nov-2025

Recently, i have been seeing many issues happening in the buses where women are not at all respected and scolded brutedly, , today morning while going to office on 22-nov-2025 i have taken a bus (Ts04z0223 ) around 8 am whick travels from "jntu to gar "
i took the ticket and sat down on the seat all of sudden conductor came and began scolding me to shut my mouth and giving me a death stare and pulled put the ticket from my hand saying...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jalugari
from Sangareddy, Andhra Pradesh
Nov 20, 2025
Resolved
Report
Copy
Resolved

Rash behaviour by conductor and driver

Address: SANGAREDDY, CONTACT: 9441680002

This is bring to respective authority that My Daughter is used to travel daily from Sangareddy to Isnapur (Near Patancheru) to attend her duty.

Today also morning around 6.40 A.M. travelled in the Banswada Depot Bus and requested to STOP at Isnapur stage. Driver rashly answered that Bus will not stop and there is no stage. Several request also not stopped and his reply is "DO WHATEVERT YOU LIKE, I CAN DO ANY OTHER WORK ALSO"br...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramcharan Abhilash
from Hyderabad, Andhra Pradesh
Oct 27, 2025
Report
Copy

Misbehavior and Ticketing Irregularity TSRTC Bus 1Z/251

Date of Incident: 27/10/2025
Boarding Point: MGBS
Requested Destination: YMCA
Ticket Issued: Afzalgunj to Chikkadpally – ₹25
Bus Route: 1Z/251
Service Number: 1152

Details of the Incident:

I boarded the TSRTC 1Z/251 bus at MGBS and requested a ticket to YMCA. However, the conductor issued a ticket from Afzalgunj to Chikkadpally, charging ₹25. When I questioned this discrepancy,...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Board of intermediate telangana
from Godavarikhani(Telangana), Andhra Pradesh
Oct 9, 2025
Report
Copy

Missed the bus Due to driver negligence

Hi Team,

Myself Lalitha.i booked a red bus yesterday from Miyapur, Hyderabad to Godavarikhani. the details of the bus below
Service no - 8063
Conductor contact no: [protected]
Conductor name: S. Rajendersingh
Vehicle no: TS20Z0027

I was not able to board the bus due to driver negligence and provided the incorrect address. even if he called me before boarding time. I could not find...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
M
Muhammad nayeem
from Hyderabad, Andhra Pradesh
Sep 15, 2025
Report
Copy

Ongoing issue

Hi TGRTC

I m currently traveling from vijaywada to Hyderabad lb nagar I've booked seats from Paytm app for Garuda plus 2+2 Bus seat number 3 and 4 but when I've arrived at bus station I was in shock

1st issue what I'm facing
Unfortunately due to some bus failure Garuda plus 2+2 didn't available but I was expecting that there might be some additional Garuda plus 2+2 Bus should be available for us br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Naveen_2005
from Hyderabad, Andhra Pradesh
Aug 9, 2025
Report
Copy

Bus is not waiting at the stop

Bad maintenance of the bus and busstops. Busses are not stopping at the stop and drivers arrogance is at another level. I can’t understand why this organisation even exists when it is unable to handle a single driver...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
devasaivardhan
from Hyderabad, Telangana
Aug 5, 2025
Report
Copy

Bus Ticket Payment Issue Report

I would like to bring to your notice that today, i.e., on 5.08.2025, I got into a bus at Nagole metro station heading towards Hastinapur, which is routed from JBS to Ibrahimpatnam (route no.: 279), and the bus no. is TS03Z0326. My issue was ...before getting into the bus, I inquired of the bus conductor if there was online payment available, and she said yes, so I got into the bus. Then, after I paid 30 rupees online at 7.09 am and the payment...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Tolichowki

I wish to formally raise a complaint regarding the ongoing issue faced by the residents of Tolichowki due to the failure of RTC buses to stop at the designated bus stop beneath the flyover near Hanuman Temple. Instead, passengers are being dropped off at the starting point of the flyover connecting Salarjung Colony to Galaxy, causing significant inconvenience and safety hazards.

This practice forces passengers to cross a busy...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Karishma Sulthana
Oct 8, 2024
Report
Copy

Does not receive the remaining change

Today i have given 100 rupees to the conductor. the ticket amount was 35 rupees and the conductor has written for remaining 65 rupees on back of the ticket. But i didn't get the remaining amount when i reach my destination....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
somu549
Feb 26, 2024
Mar 1, 2024
This thread was updated on Mar 1, 2024
Report
Copy

Not given stop at BSNL OFFICE NAGARKURNOOL

Am going to duty purpose to nagarkurnool on regular in TSRTC in the same I traveled in bus No TS08UB4018 on 23/02/2024 morning the bus going to kollapur from Hyderabad. Am asking driver to bus at BSNL OFFICE NAGARKURNOOL but driver was refused and he going fast and he saying there is no stop at this point I will not stop the bus here then I said ok am requesting you please stop I have attended duty at 10 am but driver not listening my words...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Durgam Ashok
Jan 23, 2024
May 24, 2024
This thread was updated on May 24, 2024
Resolved
Report
Copy
Resolved

Rude behaviour of staff

Good evening sir,

I am Ashok. Today, while I was on a TSRTC bus, I asked the driver to stop, and he responded disrespectfully by asking, "What is stopping you?" When I asked him to speak respectfully to a passenger, he argued with me and even attempted to physically harm me while using inappropriate language. I reported the incident to the Assistant Manager of the depot, but received no positive response. I am bringing this...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
D
Durgam Ashok
Jan 23, 2024
Resolved
Report
Copy
Resolved

Staff rude behaviour.

Good evening sir,

I am Ashok. Today, while I was on a TSRTC bus, I asked the driver to stop, and he responded disrespectfully by asking, "What is stopping you?" When I asked him to speak respectfully to a passenger, he argued with me and even attempted to physically harm me while using inappropriate language. I reported the incident to the Assistant Manager of the depot, but received no positive response. I am bringing this...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Akhi1999
from Nirmal, Andhra Pradesh
Dec 23, 2023
Report
Copy

About ticket prices from Nirmal to hyd in super luxury bus

I have taken a ticket from Nirmal to hyd
It is 430 rupees and in online tsrtc website it's 376 for super luxury bus
Why is the difference...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Umasri Penumudi
Nov 19, 2023
Report
Copy

Return my money

I PENUMUDI UMASRI got into bus in suryapet.As it charged 360 rs, i gave driver rs.500.inspite of having scanner, he didnt telll me and took 500 Rs, and didnt give me change. at my stop when i asked for it he simply told that he has no change and took my details and told that he would transfer it via phone pe.its been more than 1week and didnt get my remaining balance. I dont know with how many people he played this trick..people will lose...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakshmi Aishwarya
from Gajuwaka, Andhra Pradesh
Oct 6, 2023
Report
Copy

Regarding scarcity of buses

Dear TSRTC, Please add few more buses to the route ECIL to Shapur (24SS) bus. At the morning time 8-9:30 AM and evening time 6-7:30 PM people were suffering due to lack of buses. As the Loyola college was located in the Suchitra route, so many college students and general public were depending on the bus. Please add few more buses in that route. As this is my kindfull request to the TSRTC....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chilkamarri shashidhar
from Secunderabad, Telangana
Oct 4, 2023
Report
Copy

Conductor being rude

Address: Secunderabad uppal bus stop

Bus number AP29Z0185 near secunderabad uppal bus stop at 11:13AM,
Conductor didn't let me in in to bus, and she is being very rude, and abused me....
Helpful
Found this helpful?
Write a comment
Report
Copy