Telangana State Road Transport Corporation [TSRTC] Customer Care
Telangana State Road Transport Corporation
Customer satisfaction rating: 1%
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1049
COMPLAINTS

Telangana State Road Transport Corporation [TSRTC] Customer Care

Telangana State Road Transport Corporation

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India

Customer Care Phone Numbers and Contacts

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Toll-free:
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758
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259

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Phone:
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635
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214

Additional info
Customer satisfaction rating
1%
Complaints
1049
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Telangana State Road Transport Corporation [TSRTC] related photos (250)

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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Telangana State Road Transport Corporation [Tsrtc] — deviation from type of service

 Suresh Pathipaka on Nov 16, 2019
Ticket no, tna69821/07/11/2019 started from karimnager to j b s vechileno 5241, driverno 124563, cond no 456874 this is non stop service but stoped all the places on road from starting to ending which delayed my arrival and i need to cancel my appointment with doctor. Itis my complete reply with in72 hours.
Sureshpathipak phone number [protected], [protected]....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — tsrtc-ticket refund issue

 Ramaganta on Nov 16, 2019
I had booked a online reservation ticket through tsrtc website. Due to tsrtc strike got cancelled my ticket and till now i did not get refund amount. While i am trying to contact them they said that the amount will be refunded post strike calls off. Due to this reason i am approaching this forum. Kindly help me in resolving my issue as soon as possible. Thank you....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — no refund tsrtc bus - more than 20 days

 saitejak on Nov 16, 2019
I booked two tickets in tsrtc government website-

Ticket no[protected], uid no - 8625 for 25 oct 2019 &
Ticket no[protected], uid no - 8189 for 3 nov 2019

Both the buses were cancelled due to the strike. The refund was to be received within 7-10 working days as the website says, but i still did not get the refund. It's been more than 20 days. Please initiate the refund immediately....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — refund issue

 Mallela santhosh on Nov 13, 2019
It has been more than one month that i had booked a online reservation ticket through tsrtc website. I got a sms that bus has been cancelled and you can get refund amount with in 7 to 15 days. Till now i did not get refund amount. While i am trying to contact through helpline number they said we are on strike untill strike calls off you won't get refund amount. So i am approaching this forum. I am attaching my journey details below. Please solve my issue as soon as possible. Thank you....
Complaint comments  Read comments [1]Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — ticket money not refunded

 srivalliwuyyuru on Nov 13, 2019
Hi, i had booked ticket to vijayawada from hyderabad. But at last moment, i received a message stating that the bus was cancelled due to strike and money will be refunded in 3-4 working days. It has been a month but i didn't receive my money. Kindly, solve my issue as soon as possible.

Ticket no. 63402276
Journey date:[protected]
Service no. 1583...
Complaint comments  Read comments [1]Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — refund amount request for cancelled ticket

 sushmana on Nov 12, 2019
My tcket no 63309657 was cancelled by the tsrtc service and i got a message that refund will be intiated by 4-7 workig days but i didnot receive any amount please slove my issue service no 8793 from jbs to gdk
I request you to please refund me the amount as i did nit cancel the ticket the service was canceled due to the strike and i thought i wil get the amount after the strike completion but fw giot there refund please intiate y refund too
Thanking you in advance...
Complaint comments  Read comments Complaint category Other

Telangana State Road Transport Corporation [Tsrtc] — overcrowding of airport liner

 janakiram arcot on Nov 8, 2019
Evary day buses from airport are being over crowded, they are departing the buses every one hour until the buses are overfilled,
They make us to wait for 30 min and they start giving tickets dats will take place for other 40 min,
On an average they make pis to sit for 1 hour inthe bus prior to the departure
I have boarded the bus at 23.10 by that time ihad to stand and the bus departed at 23.55...
Requesting you to kindly look into it as we are facing lot of problem because of this private management
They are taking advantage of the demand and torturing passengers...
Complaint comments  Read comments Complaint category Airlines

Telangana State Road Transport Corporation [Tsrtc] — refund on cancellation

 its_manoranjan on Nov 6, 2019
I have cancelled a tsrtc bus ticket booked from hyderabad (Kphb) to bangalore. It’s been 30 days but i didn’t receive my money yet. Please provide my refund asap.
Details of my ticket mentioned in the photos.
I have called them 3 times regarding my refund, there aren't responding to it and not providing me with my refund
Please help me in getting my refund.
Thanks!...
Complaint comments  Read comments [2]Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — a small cream colour purse with golden border and some cartoon printed on it

 Simran Pradhan on Nov 1, 2019
This morning i took a irtc bus from erragada to ameerpet. While getting down from bus i dropped it in the bus. The ticket conductor of the bus gave a plane white ticket and wrote ameerpet with pen on it. There's a 200rs note, 100rs note and eight 10rs notes. It contains an atm card of state bank of india, a voter id, a pan card and a adhaar card. 2 zippers. I lost it while coming from erragada to ameerpet around 11 to 11:30 between....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — hit and run by driver of the bus : ap11z1936 on 29-oct-2019

 D Vijay Mohan on Oct 30, 2019
The driver of the bus was talking on mobile phone ap11z1936 had hit my car from right side on 29-oct-2019. This driver has not followed traffic rules and driving very rash in the traffic by talking on mobile phone. I stopped the bus and asked him to come to police station, but he refused. I wanted to drag him to the road and punish, but i was calm down by the road traffic. This driver is such a stupid and never cared after the accident by him, so reckless. Take necessary actions on such rash drivers.
Attaching the photos of driver and bus....
Complaint comments  Read comments [2]Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — extra earnings of conductors and drivers

 Nirmala Batsalu on Oct 27, 2019
Temporary bus conductors and drivers are looting the ticket collection amount both equally... If the bus collection amount is 10000from wanaparthy to hyderabad then the conductor is sharing only 5000 as total collection... The other 5000 going in the pockets of drivers and conductors.. This is wrong... After strike from 5th october most of the drivers and conductors are looting the money... Their daily wages are 1000 other than this they are earning each 3000.. Daily... Look into this serious matter... Plz keep trackers of tickets....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — tsrtc reservation money not refunded for cancelled bus

 Rajuchinaa on Oct 24, 2019
Tsrtc reservation money not refunded.

TKT NO 63508552, NAME:raju tumma, UPLP-HNK, SRVC NO:8228(UPL- HANMAKONDA) Seats:30(M), FARE:287, DOJ:06-Oct-19 07:50 AM, Up Distance:149(KM), UID:1202, Ph:[protected] /[protected], www.tsrtconline.in

TSRTC regrets to inform that the service No 8228 has been CANCELLED for which you have booked TKT NO:63508552 Journey Date:06-Oct-2019 07:50 seat/s (30) Logon to your account and cancel the ticket at the before 21-Oct-2019 07:50 to get full refund. T&C apply.

Ur ticket 63508552 from UPLP to HNK (Service No - 8228)...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — robbery taken place in bus

 Hymavathi Lanka on Oct 24, 2019
Date of incident 23/10/2019
Place of incident ecil bus stop
Time Evening 4:30 P.M
When i was in the bus i took the ticket from the conductor and kept it in my bag
It was a 24s bus
My bus pass is lost as it was in the purse .I lost both my money and bus pass which was to be renewed
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass...
Complaint comments  Read comments Complaint category Other

Telangana State Road Transport Corporation [Tsrtc] — refund amount on cancelled tickets

 ashok7626 on Oct 23, 2019
I booked the ticket from mumbai to hyderabad on 24 oct and 26 oct 2019 both the tickets are cancelled and haven't received the refund.

24th oct 2019 ticket details
Ticket no: 63352859 uid number: 0113 ob ref. No: [protected]

26th oct 2019 ticket details

Ticket no: 63498281 uid number: 3004
Ob ref. No: [protected]

Please provide the refund

Ashok...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Telangana State Road Transport Corporation [Tsrtc] — about bag

 Ravi5018 on Oct 17, 2019
It is black bag on that name is hgs. I travelled from aliabad to secundrabad. Bus no is 258. Time is 14:52:09. Date is 17/10/19. Drv :963258. It was very valuable to me. My mum gifted it to me. So please return all that. Actually i forgot it because of heavy crowd and all. Please know me about it as soon as possible. Bag contains my clothes. I was very much attached to all those things....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Telangana State Road Transport Corporation [Tsrtc] — lost my black bag named hgs

 Ravi5018 on Oct 19, 2019
It is black bag on that name is hgs .i travelled from aliabad to secundrabad.bus no is 258 .time is 14:52:09. Date is 17/10/19. DRV :963258. Those things are valuable to me. Those thongs are gifted by my mom. I attached them very well. I forgot to take my bag because the bus was crowded and I suddenly get down the bus. Plese return the bag as fast as possible. Please make sure that they ra return it....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Telangana State Road Transport Corporation [Tsrtc] — refund amount not received

 jab1998 on Oct 14, 2019
I have booked my bus ticket in TS RTC on[protected].
Date of Journey:[protected]
Unfortunately on the date of the journey(i.e.,[protected], I have received a message from TSRTC saying that the bus was canceled and the refund will be credited within 4 to 7 working days. It's been more than the intimated period by now but I haven't received my refund money yet. I am strongly disappointed with this kind of service and I even regret using TSRTC again. So I need my refund as soon as possible. I hereby furnish all the required details regarding the booked ticket.

Ticket...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — road digging and left open

 Mazam on Oct 13, 2019
Road was digged to install a new water pipe line after installing the pipe line they left it open which is causing a lot of problem to people living in the area and drainage water flowing into those digged holes and and is becoming a breeding plant for mosquitoes and causing dengue and malaria at the adddress i. E masab tank first lancer ahmed nagar near ahmed nagar bus stop request you to fix this issue asap.....
Complaint comments  Read comments [4]Complaint category Municipal Corporation

Telangana State Road Transport Corporation [Tsrtc] — conductor forcibly demanding money from passengers

 SindhuraK on Oct 13, 2019
The temporary conductor appointed are forcibly demanding money from passengers.
When passengers are arguing about the pass being valid the conductor is forcing the passengers to get down the bus.
Being on government duty he is claiming the bus to be private.
The bus number is ts 08 ub 5495. (211a - bus number)
The incident took place at 2.30 pm
I sincerely request you to do the needful.
Hoping for a quick resoultion.
Thanks in advance....
Complaint comments  Read comments [1]Complaint category Public Transportation

Telangana State Road Transport Corporation [Tsrtc] — bus passes are not working

 Abhilash12345 on Oct 13, 2019
Hi,

Myself abhilash chary,

I have pass of metro for that i have paid 1000 for renewal due to the bus strikes from past 5 days the buses which are running they are taking charge of 30 to 40 now what is the use of having bus pass...?

For a common man like me do you people think they will spend 200 on daily and travel? If its so why we take bus passes then...?

I need an immediate resilolution for these asap.

Regards:
K. Abhilash chary
[protected]...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

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