Telangana State Road Transport Corporation [TSRTC] Customer Care
Telangana State Road Transport Corporation
Customer satisfaction rating: 1%
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Telangana State Road Transport Corporation [TSRTC] Customer Care

Telangana State Road Transport Corporation

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Customer satisfaction rating
1%
Complaints
838
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11
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Telangana State Road Transport Corporation [TSRTC] — no punctuality & timing

 rsgundu on Apr 20, 2019
Booked online reservation in Nzb depot 1 bus(service no. 7674) which has the start time of 7pm from Nizamabad. Bus has arrived the starting point 15minutes before (6:45pm). Till this it is all good. But bus started from Nizamabad at 7:45pm (45 minutes late) & driver halts the superior non-stop service bus 3 times within the city itself. Overall around 8:15pm the bus crossed the city(30minutes it took instead of 15min). Also it has an halt near toopran village for around 15min. Finally it reached JBS at 11:30pm. Total time took from Nizamabad to JBS is 4:30 hours. Can Tsrtc justify the nonstop bus...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — excess charges of ticket

 gopisbee on Apr 19, 2019
I travelled from Hyderabad to Visakhaptnam on 18.4.2019 through TSRTC Rajdhani AC Service. I bought the ticket in the bus
the charges displayed in Website is Rs 939-00

Bus No. TS 08 Z 0252

but the driver given ticket for amount Rs 1065-00

also he took Rs 1400-00 stating some vague reasons

please take action on these type of cases to avoid inconvenience to passengers...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — refuse to to give small change

 Amarendar Ganji on Apr 18, 2019
Sir I am travelling on 17. 04.2019 by Service No.00192263 Express, Miyapoor Depot from LB Nagar to Nampally Railway Station. I give Rs 20 for ticket (Ticket Charge is 15). after DSNR left Conductor give only Rs 4 insted of 5 When time came to get down at Nampally Station Near Abids Signal (near Metro) Signal conductor. reject to give on rupee and conductor quarrel with un PARLIMENT lANGUAGE. Sir Iam Heart Patient How can I get down from running bus. For the reason Asking ONE RUPEE from conductor he not stopped in Nampally Station and he say that if you not leave one rupee why I stopped for you....
Complaint comments  Read comments Complaint category Travel & Vacations

TSRTC — refuse to to give change

 Amarendar Ganji on Apr 18, 2019
Sir i am travelling on 18.04.2019 by service no.00192263 express, miyapoor depot from lb nagar to nampally railway station. I give rs 20 for ticket (Ticket charge is 15). After dsnr left conductor give only rs 4 insted of 5 when time came to get down at nampally station near abids signal (Near metro) signal conductor. Reject to give on rupee and conductor quarrel with un parliment language. Sir iam heart patient how can i get down from running bus. For the reason asking one rupee from conductor he not stopped in nampally station and he say that if you not leave one rupee why i stopped for you. Sir...
Complaint comments  Read comments Complaint category Travel & Vacations

Telangana State Road Transport Corporation [TSRTC] — refuse to to give change

 Amarendar Ganji on Apr 18, 2019
On 18.04.2019 i am travelling from lb nagar to nampalli raiway station by service no 00192263 miyapur depot express at 11:31:27 hrs. Sir i give rs 20 (Ticket rate is 15) for ticket charge and dsnr left conductor give four rupees change. When the time come to get down at adids signal (Near metro nampally). When i ask conductor reject to give 1 rupees. That one rupees is not his own that is my salary and my swet. Why shout i leave. Sir i am heart patient i can't get down from running bus. The reason asking one rupee from conductor bus not stopped in in front of station and conductor quarrels with...
Complaint comments  Read comments Complaint category Travel & Vacations

Telangana State Road Transport Corporation [TSRTC] — air conditioning is very poor

 Aravind suram on Apr 18, 2019
This is summer so we used to book special service bus having ac, we are charged for ac bus 260 from hyd to warangl, not worth for mony we spent, very poor service, taking more mony and not provising minimum customer service, waste of mony in vazra buses by telangana tsrtc, providing cool less water bottles in summer, waste to travel in summer better to choose rajadhani services...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — bus cancelled by tsrtc

 kandala krishnamachary on Apr 18, 2019
This is my booking conformation confirmation:

Service no:3905,
Doj:18-apr-2019 07:20,
Boarding point:miyapur bus depot,
Seat no's:17 (A:1, c:0),
Ticket no.61358605,
Name:kondala krishnamachary,
Fare:310,
Hyderabad - 07:19,
Destination place:karimnagar
18-apr-2019 11:28,
Up distance:168 (Km),
Uid:8864

This is my cancellation message:

Ur ticket 61358605 from hyderabad to karimnagar (Service no - 3905) is cancelled for 18-apr-19 07:20 am, hyderabad-07:19, refund: 310...
Complaint comments  Read comments Complaint category Travel & Vacations

Telangana State Road Transport Corporation [TSRTC] — driver is sleeping while driving

 Sai Nithin Krishna J on Apr 17, 2019
The driver of my bus is sleeping while he is driving.

When asked he says that he is not the person who is supposed to be on duty today and was given duty even though he refused.
The bus is going at 80-100 kmph on orr and this guy is sleeping.

More details about the bus : tna05882
Date: 17/04/19
Time: 03:34

Drv: cnd: b18335
Bus: ts10ub8171

5011rgim 5011

Attaching the ticket for more details of the bus here.

Please take an action.
Thank you,...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — complaint about stopping bus in bus stop

 akhila chary on Apr 17, 2019
Greeting of the day.. I am the one of the passenger who travels daily in the tsrtc buses this complaint is regarding please make passenger convinent by stopping buses in correct bus station management will construct bus station but bus drivers they won't stop in fully constructed if we question reversely they will give answers like where is the stop here like for example they won't stop bus in nizam college and near assembly mainly 218 bus patancheru and lb nagar and lingampally dilahuknagar buses they won't stop here kindly take it as concern request and resolve it...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — I'm complaining about tsrtc poor bus time schedule

 jupallykishan rao on Apr 15, 2019
Im waiting here (At achampet) for nearly 3 hours ago.. It's bad to say that i didn't found any tsrtc bus to srisailam...

Who the bloody transportation minster...
Won't have any sense..

Even though we have only one party in state.. We vote for them to see a change..

Even beggers can work more better than them..

Bloody trs mlas and mps #.....
Complaint comments  Read comments [1]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — conductor using rude language on people

 laxman Mudhiraj on Apr 14, 2019
Hii i gave him 20 rupees note,, the note given by another bus conduct they y it is not valid,, he is telling not valid not valid, for people he want to say, sysemicaly but is geting rude i asked for what it is not valid,,,, he is getting angry on me,,,,, with out any mistake of mine how he will use rude language with people,,,, plz solve the issue as soon as possible,,, conductor i'd 213664 bus noo ap28z4932.....
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — conductor rude behaviour

 rithikaenterprises tatasky on Apr 13, 2019
I am travelling from gadwal to kurnool in tsrtc bus i gave him slightly cut 100 rupees note and he rejected to take it and i requested him to take that since i don't have money but he is talking in very rude manner and saying that he will not take money thatsit this is very rude as all the passenger s warning him also he didn't respond and finally one passenger took my money and gave me other 100 rupees note why these people are not giving respect to passenger we don't understand...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — yadagirigutta depot poor service

 Gurram Srini Vas on Apr 13, 2019
I come to the nalgonda bus stand at 7.45pm (12/04/2019) to go to bhongir from there i have to go bibinagar. But no bus is there till 9.50pm. Bus stared to bhongir 9.55pm, so i postpone journey due to my family (My wife 2 chidren). If i travel bhongir i may reach bhongir around 12 mid night. How can i go to bibinagar with my family at mid night with my family. I disappointed with bus service one of district head quarters bhongir i unable travel. Is this the bangaru telangana?...
Complaint comments  Read comments Complaint category Utility Services

Telangana State Road Transport Corporation [TSRTC] — bus pass misplaced

 pavan kuruba on Apr 12, 2019
Date of incident - 12/04/2019
Place of incident - Secundrabad
Sir,
Today i lost my bus pass while travelling a tsrtc bus under the route 279 which travels between secundrabad and Ibrahimpatnam, i miss placed my bus pass while returning from ibrahimpatnam.I miss palce the pass around secundrabad while unboarding the bus at secundrabad and iam not sure about where i miss palced the pass.The bus number is TS07UE506.I request for a solution or a duplicate pass if possible....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — going too slow despite there is no traffic

 Bonagiri NitiN kumar on Apr 12, 2019
This has been going regular to this bus..
Bus no: ap11z 6239

There are almost 10 buses left from where we started and we just finished like 2km..
Upon arguing with the conductor and driver asking if this is a min auto/auto to get fully accomodated at every stop.. I mean almost 3-4minutes he is trying to stop at each station just..

Despite the fact it is a metro i don't know how other metro and ordinary buses were able to run.. I meant they already reach the destiny...
To my bad, i stood this bus which has caused delay to me and followed by issues...
Complaint comments  Read comments Complaint category Business & Finances

Telangana State Road Transport Corporation [TSRTC] — about change

 Aishwarya1139 on Apr 11, 2019
The buses starting from 4 30 from nizamabar. I didn't note the no. Of the bus. And he took the ticket. Wt the hell with ac buses and all. We are suppose to give 588 for 2 person i gave 600 from nizamabad to hyderabad ac bus. Luxury ac bus. I was asking for change he gave 10 and i was asking for rs 2. He is saying no levu. Am i a beggar. Don't they have manners to give respect to a lady. Of not keep a round figure. So that no other person faces it. Is the government for us or them..in a day how many changes he will collect. R v not getting any respect. V learnt that government for the people, to...
Complaint comments  Read comments Complaint category Unauthorized charges

Telangana State Road Transport Corporation [TSRTC] — refund for cancellation of service

 Kaviraj Gurung on Apr 11, 2019
Hello sir,

I booked 4 tickets at the counter in mgbs station hyderabad in service no 1227 mgbs (Mahatma gandhi bus station) to bailadilla. The bus service was stopped at konta instead of kiramdul. I was forced to hire a taxi for rs 5000 to reach final destination. May i please ask tsrtc to refund the ticket amount to my account

Ticket number[protected]/108
Journey date - 9th april 2019
Service number -1227
Boarding time -4pm
From mgbs to bailadilla
Reason - service terminated at konta instead of final destination kiramdul.
Refund...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — tsrtc

 kalluri ashok on Apr 10, 2019
I paid too much cost for luggage bringing into tne bus from few meters of distance, they cost 15kg, 2 flowers bags into the bus 100 rupees and also he (Kuli) talking unparlimentary language

And canteen rates also to high...
Please fix this problem at mgbs hyderabad

I faced this problems regularly
Today also 10/4/2019
My suggestion :

Please fix the luggage charges and learn friendly ness to kulies.

Abserve canteen rates.

Except this problems i gave 5 star rating to mgbs.

From
Ashok...
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — bad behavior conductor

 Hgfyvcdfgvg on Apr 10, 2019
I ask bus ticket in ordinary from nims to lb nagar and given ticket with fare price of rs20, i question to conductor why rs20, and conductor shouted on me that recently changed fares and i ask conductor i yesterday use same distance in ordinary bus with fair rs15, not agreeing conductor shouting on me.

Bus no. Ap29z2283
Conductor no.208825...
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — bad conductor

 girishks5 on Apr 9, 2019
I took the rtc bus from one of the signal near secunderabad club. I was about to get down at patni that is hardly 2 kms from my area. I asked him to give me 5 rs ticket as the distance is less then 2 km. He asked me to pay 10 rs. I asked why 10 rs. That # conductor started shouting on me. I told him to talk politely as i was questioning him about why wrong fare. He started shouting again and the discussion becomes a argument and further i decided to complaint about the conductor. Bus number is ap11z4895...
Complaint comments  Read comments Complaint category Public Transportation

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