Telangana State Road Transport Corporation [TSRTC] Customer Care
Telangana State Road Transport Corporation
Customer satisfaction rating: 1%
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968
COMPLAINTS

Telangana State Road Transport Corporation [TSRTC] Customer Care

Telangana State Road Transport Corporation

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India

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Toll-free:
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Additional info
Customer satisfaction rating
1%
Complaints
968
Pending
0
Resolved
11
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Telangana State Road Transport Corporation [TSRTC] related photos (229)

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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Telangana State Road Transport Corporation [TSRTC] — using bad words against ladies by rajdhani cleaner

 minnu reddy on Aug 19, 2019
I am a girl travelling in rajadhani from karimnagar to hyderabad. I asked for a water bottle to the cleaner and he used bad comments on me. He used bad language. My service number is 7446 and my journey date is on[protected]:30am. Please punish that guy asap. Tsrtc is loosing my respect after that shameful act by the cleaner of the bus. I couldn’t tell my name because i don’t want to publicise this issue.
Waiting for your response....
Complaint comments  Read comments [2]Complaint category Sexual Abuse

Telangana State Road Transport Corporation [TSRTC] — delayed busses/missing schedules/no bus conductors

 abhishekshanker on Aug 19, 2019
The electric bus from airport scheduled for departure around 11:40 for kothaguda route was missing, arrived late and made the entire bus fleet wait for 30+ minutes with passengers stuffed to max capacity standing in the bus, the only person who was first collecting tickets then driving the bus was trying to stuff as many passengers as possible. Why the buses are not running as per schedule and why for almost 1 hour only one bus for kothaguda route turned up, why only one person is driving and collecting tickets wasting time of hundreds of people...
Complaint comments  Read comments [2]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — no customer support in case of bus driver details

 Naresh Battul on Aug 18, 2019
My name is naresh battul and i booked ticket from sholapur to hyderabad. Below are the ticket details.
Tkt no 62901603, name:naresh, shp-mgbs, srvc no:2095 (Bmmb-sdpt) seats:12, 13 (F, m), fare:779, doj:18-aug-19 09:20 pm, up distance:311 (Km), uid:2488, ph:[protected] /[protected], www.tsrtconline.in
Although, the given landline numbers are not answering and the driver details which is on the tsrtc portal is completely wrong.
It is wrong number and suffered with unparliamentary language with number.
It's completely frustrating and dissatisfied with services provided...
Complaint comments  Read comments [2]Complaint category Telecommunications

Telangana State Road Transport Corporation [TSRTC] — no buses from jubilee bus stand to siddipet after 10 pm daily night thought there are many passengers to siddipet.

 Varun Myana on Aug 17, 2019
There are no dedicated buses from jubliee bus stand (Jbs, secundrabad) to siddipet town after 10 pm, thought there are many passengers to siddipet daily night.

Even the express buses at night going to karimnagar, godavarikani, vemulawada, etc. Are not not taking the siddipet passengers by saying that they don't go into siddipet town and they will pass through siddipet - karimnagar bypass road even though they are not non-stop or special.

These other district services are doing this only to save 10 minutes of extra travel time that occurs when travelled through inside...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — horrible service

 venkatknd007 on Aug 16, 2019
Nalgonda bus depo staff trouble the passengers and speaking very rude to passengers. They are giving incorrect tickets to the passengers and making them to pay several times for the same journey.

They give incorrect tickets to the passengers and they scream if passengers
Question them.

I took a ticket in the ticket counter for nalgonda to hyderabad journey on 10/07/2019, they charged me 110 inr and gave me a bus ticket. That time there was only one bus in the platform, so i got into the bus after an hour ago bus staff told me to step out from the bus and they...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — conductor blamed

 Roja Eragoti on Aug 16, 2019
Hello, when i was traveling (On 16/08/[protected]@10:00am-10-40am) by bus (No:ap29z 1270) from kothakota to atmakur conductor given 13 rs ticket for that i have given a 50 rs note. When i tried to ask remaining amount at atmakoor intentionally she didn't give money and at the same when i asked driver to stop the bus giving my money.. She intentionally blamed me that i was on phone in front of all passengers. It is matter of my self respect. Kindly councel or guide her to do her proper duties.

Thank you...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — dvk depot bus conductor

 Kondal Boddupally on Aug 15, 2019
Respected sir /madam
Complaint against bus conductor dvk depo bus number ts 05 ua 3021, (Dvk to hyd) conductor id :270815, he is using abuse language on passenger s, his behaviour worst. He doesn't stop the bus on stops when questioning gives umpatliment words.
He doesn't come to passenger for ticket, and also gives order for ticket. Sir i hope you'll respond on this complaint and waiting for your reply....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — dangerous experience and worst service by tsrtc

 MaheshSPatil on Aug 15, 2019
Hi,

I was traveling in rajadhani ac bus yesterday from bangalore to hyderabad. My experience with the tsrtc which i opted for the very first time was worst. Here is what happened:
Bus glass got damaged where i was sitting and this was brought into the notice of bus crew before the start of journey but they took it light. And later when glass got broken after 30 minutes of journey start, the pieces of glasses got scattered everywhere but still no action. Worst part is no action taken even after complaining deputy manager and regional manager. I am traveling with lot of risk...
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — bad service

 Mahesh241 on Aug 14, 2019
I reserved my ticket for 8324 service which should be in uppal x road at 8:50 pm and expected to be reached hanamkonda at 11:00 pm but it came at 10:30 pm.
Even he started from uppal at 11:15 pm, they are chitchatting themselves for people to occupy vacant seats which are already reserved and they cancelled too...
It's worst service and even i didn't get any late status. I didn't received driver number too...
To reach at time we reserved our ticket and paid more than regular ticket price which made us to wait for more than 2:15 hours.
Need an action on them. I should...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — drunk and drive, watching videos while driving and skipping stops.

 ssv99666 on Aug 13, 2019
Hi team,

Today morning i have caught a bus. The ticket no is 00262622.

The bus driver is drunk and he is watching videos while driving the bus. The driver is skipping the stops. He skipped the stop where i have get down and stopped after two stations. When is ask the driver to stop, the conductor starts shouting and suggested me to raise a complaint against him.

So, i request you to look into the complaint as soon as possible before someone lives get losts.

Thanks and regards,
Bss....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Telangana State Road Transport Corporation [TSRTC] — ticket hard copy but not accepting and asking to show sms message for 9th class student

 vemireddy143 on Aug 11, 2019
We have booked a ticket in online and that copy is given to our son who is a student and studying 9th class in hyderabad. For holidays he is coming to home and while the hardcopy of the ticket is shown to driver he is not allowing student to enter into bus and asking to show sms message. How student will maintain cell. Student is showing hardcopy and driver is not accepting it. Bus details: service number :8975, ticket number: 62770527, date of journey 10-aug-2019. Driver behaves very bad please taken action on the driver who is in duty....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — no conductors in electric bound pushpak buses. bus driver doing double job. high laxity on the end of adminstration

 Rajjo2506 on Aug 9, 2019
The eco friendly initiative if telangana govt to run airport bound bus is commendable. I wish to suggest and drag attention of the concerned authorities to make up an arrangement for conductor in buses plying to and fro from airport (Tsrtc buses). The bus driver conducts both operation of driving and distributing tickets to the passengers. It causes irregularity of bus timings, people getting late for their destinations. It is not that the buses are being plied on the charity basis. Huge hefty amount is being charged in these electric buses even. Hence the authorities should make sure to build up...
Complaint comments  Read comments [2]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — changing bus stop at raheja

 DeepikaMentey on Aug 8, 2019
If you move Raheja bus stop and auto stand to Cyber gateway how one will walk till there and there is no other means to travel as you have moved auto stand..!! RTC service is to serve people if it is not useful for people like us it is waste running so many buses..!! Hope you understand our concerns. We are standing in old bus stop in rains..!! Cyber gateway is far from Raheja when we walk ..!! Many people are standing here for long time and ended with waiting for autos and other means...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — online reservation - service cancelled without intimation

 shabanaa md on Aug 7, 2019
I have booked a jbs-gdk super luxury bus service number: 7159 on 30-july-2019 at 9:45 am seat no. 3, boarding at jbs secunderabad.
Fare: 308
Ticket no: 62658576
I reached jbs at 9:30 am on 30th july 2019, called the bus driver he said he will be at jbs in 30 mins.
I waited there for 30 mins, then driver called me and said th service is cancelled because of some unknown reason and he asked me to go and check with the control room manager "sunil kumar" to adjust my seat in another bus.

Sunil kumar first tried to adjust me in a normal luxury bus, to which...
Complaint comments  Read comments Complaint category Travel & Vacations

Telangana State Road Transport Corporation [TSRTC] — rude conductor

 Radhika Rao Vaddi on Aug 6, 2019
The conductor of the bus ap11z6992 uses foul words to scold passengers even for touching him due to application of brakes. He even doesn't accept slightly torn notes. One day he pushed a person from the bus. He gets angry and uses foul launguage even on females for slightest reason i request you to take necessary action against him as soon as possible. Conductor no 21192. Dippo myp2. Wb224759. Thanking you...
Complaint comments  Read comments [1]Complaint category Law & Civil Rights

Telangana State Road Transport Corporation [TSRTC] — 25-b quthbullapur bus not coming till bank colony

 Arvisun on Aug 6, 2019
Date: last 2 months (From june 1st week onwards)

Bus no '25b' (Secunderabad railway station to → bank colony) bus is not coming. Since last 2 months due to some civil work going on in ring road, 25 b bus is not coming till bank colony - qutbullapur road, as it is deviating from 3 temple - qutbullapur itself.

Kindly treat this as priority and address this issue, as daily school, college, workers are facing problem to reach our destination point, especially in this rainy season. Please do the needful at the earliest....
Complaint comments  Read comments [1]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — behaviour of is rude.

 Imranahmed2020 on Aug 6, 2019
On 6th august I was travelling from danamma jhupdi (Hyderabad)to shadnagar at 7:20 am, vehicle no Ap22z0114.
I am really upset on conductor behaviour as he was very rude and talking as the bus was his own property.
I humbly request tsrtc to kindly allow them (conductors)sessions on how to speak to public. This kind of behaviour also lead to loss of tsrtc as its dis encorouge customers to travel in tsrtc and also remarks on tourism.May be he feels that on one is going to complain that wise his behaviour is that rude.

Thanks and regards,...
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — driver is rude with customers asking give complaint to tsrtc

 Anil Ponugoti on Aug 6, 2019
I got travel details in message after the booking in that usually we get driver number when i called it is not working. I have been calling to know where should i wait in ameerpet stop but not working. Finally he made call at 12.40am when my bus time is 11.59 pm. He stopped at somewhere long from my stop and made call to me so i opted auto and came to bus and asked driver why is ur phone not working he said "nikosam nen phone recharge cheyinchukovala." i asked then why to give your number to customers then he said "nenu ivvale ga... Ichinollani adukkooo". When i said i will give complaint he said...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — not availability of buses

 Alekya Gatadi on Aug 3, 2019
Dear sir/madam
Daily we'll travel from ameerpet to narayanguda in tsrtc local bus but there is no sufficient buses in that route so we are facing problem for transport. Same number many buses will come at one time and then upto 45minutes there will be no availability of buses of that that number. Our kind suggestion that provide one by one bus at some interval (Eg-15min inter vel from bus to bus of same number) so that every public can use public transport. We request to solve these problem....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — driver and conductor rash behaviour with old women they had thrown her from bus

 gayathri lahari on Aug 1, 2019
An old woman is thrown out of the bus along with her bag as she was not having money to pay the ticket. I had given money from my pocket inspite of that driver and conductor rejected the money and without any mercy she was brutally thrown out. Is this the humanity grounds known to government employees. Please take severe action on conductor.

Telangna road transport corporation
Bus details: ap28z0826
Bus no: 218
Drv:236238
Patanchervu to koti
Date:[protected]...
Complaint comments  Read comments Complaint category Public Transportation

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