Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Address: KPHB

Namaste 🙏
Morning hours max public are travel through bus. Public are suffering lack of buses to LB nagar and dilsukhnagar route. From morning 6.30 to 7.30 AM no buses only waiting. Public suffering a lot. Dilsukhnagar route is a prime locality. Secunderabad for every 2-5 mins number of buses are running empty. I m asking run the buses to dilsukhnagar route. Think of it. Instead of runn empty buses to secunderabad route. Run full...

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Address: HYD

Sir, I have not received the refund of my cancelled ticket, PNR No TG[protected]XTRL- Cancellation dt[protected]...

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Sir / Madam,

Near to Mahatma Gandhi Bus Station while the buses coming from Darusalam to Chaderghat and from Chanderghat to Darusalam buses are stopping in in the middle of the way. With this the other vehicles can not passes. Please do inform to the drivers and clear off the Auto stand, then it would be better for other vehicles....

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I would like to bring to your attention an issue regarding the TSRTC bus service on Route 107. The buses on this route have not been arriving on time, and on several occasions, some buses have not even stopped at the designated bus stop, causing inconvenience to passengers.

Details of the incident:

Route Number: 107
Date & Time: almost daily since NOV 2025 to till date DEC 2nd 2025.
Location/Bus...

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Address: (Ts04z0223) Jntu-->Gar 22-nov-2025

Recently, i have been seeing many issues happening in the buses where women are not at all respected and scolded brutedly, , today morning while going to office on 22-nov-2025 i have taken a bus (Ts04z0223 ) around 8 am whick travels from "jntu to gar "
i took the ticket and sat down on the seat all of sudden conductor came and began scolding me to shut my mouth and giving me a death stare and pulled put the ticket from my hand saying...

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Address: SANGAREDDY, CONTACT: 9441680002

This is bring to respective authority that My Daughter is used to travel daily from Sangareddy to Isnapur (Near Patancheru) to attend her duty.

Today also morning around 6.40 A.M. travelled in the Banswada Depot Bus and requested to STOP at Isnapur stage. Driver rashly answered that Bus will not stop and there is no stage. Several request also not stopped and his reply is "DO WHATEVERT YOU LIKE, I CAN DO ANY OTHER WORK ALSO"br...

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Date of Incident: 27/10/2025
Boarding Point: MGBS
Requested Destination: YMCA
Ticket Issued: Afzalgunj to Chikkadpally – ₹25
Bus Route: 1Z/251
Service Number: 1152

Details of the Incident:

I boarded the TSRTC 1Z/251 bus at MGBS and requested a ticket to YMCA. However, the conductor issued a ticket from Afzalgunj to Chikkadpally, charging ₹25. When I questioned this...

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Hi Team,

Myself Lalitha.i booked a red bus yesterday from Miyapur, Hyderabad to Godavarikhani. the details of the bus below
Service no - 8063
Conductor contact no: [protected]
Conductor name: S. Rajendersingh
Vehicle no: TS20Z0027

I was not able to board the bus due to driver negligence and provided the incorrect address. even if he called me before boarding time. I could not find...

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Hi TGRTC

I m currently traveling from vijaywada to Hyderabad lb nagar I've booked seats from Paytm app for Garuda plus 2+2 Bus seat number 3 and 4 but when I've arrived at bus station I was in shock

1st issue what I'm facing
Unfortunately due to some bus failure Garuda plus 2+2 didn't available but I was expecting that there might be some additional Garuda plus 2+2 Bus should be available for us br...

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Bad maintenance of the bus and busstops. Busses are not stopping at the stop and drivers arrogance is at another level. I can’t understand why this organisation even exists when it is unable to handle a single driver...

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I would like to bring to your notice that today, i.e., on 5.08.2025, I got into a bus at Nagole metro station heading towards Hastinapur, which is routed from JBS to Ibrahimpatnam (route no.: 279), and the bus no. is TS03Z0326. My issue was ...before getting into the bus, I inquired of the bus conductor if there was online payment available, and she said yes, so I got into the bus. Then, after I paid 30 rupees online at 7.09 am and the payment...

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Address: Kushaiguda Depot

This is Global Sales Corp. We used the services of TSRTC Cargo on 7th May 2025.
The TSRTC cargo Personnel have provided us with the LR Copy of the package, after taking in the weight parameters and invoice from us.
They have lost the package at the premises and are denying the claim.
they are not ready to take the responsibility and are inturn accusing us of not giving the package at Premises.
I need immediate...

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I attempted to book a ticket on March 23, 2025, for TSRTC service number 8081. However, while the payment was deducted, the ticket was never generated. Since then, I have made multiple attempts to reach your team through emails and calls, yet I have received no response. Even after escalating the issue by emailing MD Sajjanar, there has been no acknowledgment or resolution.

Additionally, I have observed that my calls are being...

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Address: Tolichowki

I wish to formally raise a complaint regarding the ongoing issue faced by the residents of Tolichowki due to the failure of RTC buses to stop at the designated bus stop beneath the flyover near Hanuman Temple. Instead, passengers are being dropped off at the starting point of the flyover connecting Salarjung Colony to Galaxy, causing significant inconvenience and safety hazards.

This practice forces passengers to cross a busy...

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Address: Hanamkonda, Telangana

Bus No: 1856
Driver Name: Sammaiah
Bus route: Hanamkonda to Velair
Date:[protected]

Driver is very rude towards public. Not using horn in the turnings in the villages and rash driving. If anyone asks about the reckless driving, driver using abuse language and not at all answering to the people. When i ask about reckless driving, he is saying that he will rush bus on public. It is very rude behavior from public service employee. Please take appropriate action and your action may influence other employees' reckless behavior. Please take action as soon as possible.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Today i have given 100 rupees to the conductor. the ticket amount was 35 rupees and the conductor has written for remaining 65 rupees on back of the ticket. But i didn't get the remaining amount when i reach my destination....

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Address: Thurkashinagar

Dear sir.

Sir why I am writing is because there is a lot of road problem in our village sir our village has no road sir it is very difficult to go to hospital sir please take the necessary action for thurkashinagar village and our village is very backward and 2 km road is very dirty. Many people died on the road and Sir, no one from the party comes to us, no one even listens to our problems.and Please help us sir for our village...

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I was travelling from my college to home in the evening, I have student district route pass from my village, At the time of application the route was given in reverse order by mistakenly, So the conductor said that you need to come from the college to home route in the morning and you should go in reverse in evening, and said the pass is not valid buy a ticket. He given ticket and at the time of arriving my village bus stop, he shouted loudly as I am the only person at that stop, and I came to near the door before he called the stop name. Please take action as soon as possible otherwise it will be going to be a serious matter if no action is taken.

Information available
Details of the bus: TS21Z0018 depot-PKT
Ticket Details:
DRV: 274276
CND: 210274
AP24Z0116
QN50210828
Trip no-3
TNA199083
date: 21/08/24 14:37

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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I am one of the passenger from service number 1500 TSRTC, bus supposed to start at 12.01 AM on 15th August 2024, now the time is 3 AM, still bus not started and Driver also not assigned yet which I search from TSRTC official website and no response from TSRTC. Multiple times we called to the TSRTC Official call centre but no confirmation on the bus start time. All the passengers are suffering at the midnight with sleepless on road.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Address: Narsingi, Hyderabad

Website: www.tsrtconline.in

Dear Sir/Madam,
I had booked a ticket for my sister from Dhone to Hydrebad on 5th Aug 2024. Ticket number is 93954543, UID number is 9888, service code is 1768. The bus should come and pick up at 9:30AM. However this bus did not arrived to Dhone and when my sister called Driver many times his phone was not reachable and not lifting. Also after long calling he lifted phone and said he is having breakfast at bypass and will come late. Since we are loosing time we choose other bus.
My sister called me to cancel and I called customer care. Customer care says it is normal that bus will come late and trains as well come late. So as passenger we need have patience and wait. There is no provision for cancellation immediately in case service is not supporting or delay. Kindly consider public timing interest and provide service on time and provide cancellation.
Thank You
Vinay

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Telangana State Road Transport Corporation [TSRTC] reviews & complaints(2391)

Lack of bus to LB NAGAR route

TG26011406474232XTRL- Cancellation Payment not received

Stopping the bus in such a way that the other vehicles are facing a problem.

complaint regarding delay of tsrtc bus route 107

Lack of respect for women in RTC buses for women

Rash behaviour by conductor and driver

Misbehavior and Ticketing Irregularity TSRTC Bus 1Z/251

Missed the bus Due to driver negligence

Ongoing issue

Bus is not waiting at the stop

Bus Ticket Payment Issue Report

Lost The Package (item)

Ticket money refund issue

RTC Buses Failing to Stop at Designated Tolichowki Bus Stop

Rude behavior of driver and using abuse language

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Does not receive the remaining change

Road

the conductor misbehaviour on 21/08/2024

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Bus delay more than 3 hours

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Service not provided

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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Telangana State Road Transport Corporation [TSRTC] reviews & complaints(2391)

Rude behavior of driver and using abuse language

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the conductor misbehaviour on 21/08/2024

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Bus delay more than 3 hours

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Service not provided

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