Telangana State Road Transport Corporation [TSRTC] Customer Care
Telangana State Road Transport Corporation
Customer satisfaction rating: 1%
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Telangana State Road Transport Corporation [TSRTC] Customer Care

Telangana State Road Transport Corporation

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India

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Customer satisfaction rating
1%
Complaints
665
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0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Telangana State Road Transport Corporation [TSRTC] related photos (149)

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Telangana State Road Transport Corporation [TSRTC] — misbehaviour of bus conductor.

 vandana09 on Dec 13, 2018
Misbehaviour of bus conductor : i (Vandana gupta) was travelling to school via local bus (Bus no ap28z 4636 route no 10h date 13.12.2018 time 8:15 am). From yousufguda to madhapur along with my daughter (Riya gupta age: 10 yrs).
I asked for 1 full and half ticket from yousufguda to madhapur. Then the conductor asked full ticket for my daughter. When i told him that she is 10 years old then he started shouting and abusing me and asked to show the addhaar card of my daughter and threatened me to de - board the bus otherwise. His language was very abusive and offensive. Being a lady i had no...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — ticket refund

 S UDAY on Dec 12, 2018
I have booked tkt no 59825980, name:s u s srinivas, mntl-mgbs, srvc no:2115 (Mntrlm-sdpt) seats:19 (M), fare:308, doj:11-dec-18 05:00 am, uid:9881, but bus not came into mantralayam depot at all, i waited till 6 am and came back in another bus to hyderabad, i request you to kindly refund my amount immediately, otherwise i will take this issue to press also....
Complaint comments  Read comments Complaint category Utility Services

Telangana State Road Transport Corporation [TSRTC] — bus timings issue

 charan3674 on Dec 12, 2018
I've reserved a seat from jbs to jagitial on 12/12/2018 at 06:30am., its 07:00am now, the bus did not came yet and morover i did not got driver details atleast., as there is no private travels we people are choosing this services., or else no one gonna look at this rtc. And now when i asked for many times, these people are saying the service has been cancelled...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — 147 bus frequency

 namratha garikapati on Dec 10, 2018
I am waiting at wipro circle for more than a hour or 2 hours in the bus stop ending up without bus at last from a week. There is no proper bus to ecil at 4:30-6:30 as of now. Buses are very infrequent and damn conjusted. Please provide ample number of buses for employees to utilize public services. Thanks for accepting my request and providing bus facility for greater hyderabad....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — bus timings and driver irresponsible answer

 Pavani Yemula on Dec 9, 2018
Hi sir/madam,

I have booked tsrtc bus service number 1153 from mgbs to bangalore timings 6pm, i am waiting from 4:30pm in mgbs, still bus didn't come, it's almost crossing 9 o'clock, this is resembles the driver irresponsibility and indiscipline. This is the 2nd happening like this.
Please take disciplinary action on the respective employee.

Regards
Passenger...
Complaint comments  Read comments Complaint category Employees

Telangana State Road Transport Corporation [TSRTC] — bus conductors missing behavioring and rude to customer

 Johni Mylabattula on Dec 9, 2018
I board the bus at santa nagar and i was in emergency to go mallareddy hospital,
So i don't have change, only 100s i have,
I requested to 1ticket, by time i get down, what ever change you have give me, but he was arguing with me to get down from the bus, or else take 4 ticket, and forcefully he gave me ticket of 40rs from erragada to gandi mysama, detail of the ticket : tn-a61804, bus number : ap28z4447,
If this the way your bus conductors do.
This is the way you train them. Sad & bad to see this kind of service you provide to customers.
Because...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — driver dropped bus in wrong place at 1.30 a.m

 Sujai Satish on Dec 8, 2018
Sir, yesterday 07-12-18 midnight i travelled in tsrtc bus 2051 service number (Kadapa to hyderabad) from nandyal to kurnool. Sir the driver very arrogantly taken another bypass route to kurnool rather than normal route without given any prior information, and dropped us in the middle of road at 1.30 a. M. If he is driven the bus in normal route my bus stop is near by to my home. Instead he dropped us 10km far from my bus stop in the mid night at 1.30 a. M. Because of your bus we faced so much trouble at midnight and reached our home at 3.00 a. M. Please take necessary discipline action on your two...
Complaint comments  Read comments [1]Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — allocating bus drivers to a new city who don't know any address causing 3-4 hours delay

 Sai Krishna Jaggumantri on Dec 7, 2018
Traveling from Hyderabad to pune, bus should start from hyd at 10 but came at 11, the two drivers are from a different city and the attender as well has no idea of the routes. Arranging such people and causing such inconvenience to passengers is least expected from government buses. If you people don't know how to do it please don't step into it just for sake of money....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — extra charges

 Sruthi Katta on Dec 6, 2018
Iam travelling from hyderabad to karimnagar. As ordinary ticket fare charge is 137rs but these bus conductor s are collecting 228rs per ticket. All people are going for government election's y u are charging extra money for special buses. You are charging 91rs from all the people for ordinary buses. They said it is a non stop bus but it is stopping at every stop. How u can make people inconvenience like this....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — manual cat card not accepting jagityal depot

 Kondam on Dec 6, 2018
Sir iam manual cat card recieved mgbs bustand.14th March 2018 card expiry date 13th March 2019. So monthly 2 times journey hyd to Warangal and Warangal to huzurabad.few days journey in Nizamabad, Warangal, huzurabad, Karimnagar, narsampet depot are accepted my cat card.only jagityal depot bus not accept my card this depot bus conductor not accept.and same conducter.so conducter no.322739 this compliant solve and my ticket money refundable....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Telangana State Road Transport Corporation [TSRTC] — non stop bus stopped every stations

 Dhanush asodi on Dec 6, 2018
Ts11z7312 the city bus allotted to mgbs to achampet as a non stop for election special. We are boarding at mgbs, one of my relative get down at dindi busstand but conductor saying this is only non stop. My relative and some other passengers dropped at mgbs. But in the middle of journey 10-15 passengers are boarding. They belongs to amangal, dindi. I asked to conductor "mundhu non stop ani cheppi ippudu andarni enduku ekkinchukunnaru". No response from her side
Ee election time lo nonstop ani service vesi... Tarvata teesi... Mgbs busstand lo entha mandi wait chestunnaro telusa..
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — driver behaviour with passengers

 Pranay_RAO2219 on Dec 5, 2018
The driver behaviour with the passengers was completely in appropriate and irrespective, the duties allowed to him by the respective officers were he is not doing (He is not giving the water bottles alotted for passengers (In vajra buses)
* the reason for not giving the water bottles is!
> the lizard are there in the storing colts of government storing place that's why he couldnt able to surve the water
How can you recruit these kind of drivers in respective fields without any kind of knowledge regarding his duty....
Complaint comments  Read comments Complaint category Travel & Vacations

Telangana State Road Transport Corporation [TSRTC] — loss of tsrtc bus pass ts

 Sripathi Saikiran on Dec 3, 2018
I lost my bus pass when i was traveling in 8r bus. Night 8:30 pm at karkhana to bata. The bus was empty except two passenger s me and another person. I showed my pass to conductor and took my seat at last window seat it slipped from my pocket. Monday december 3rd 2018 was the date of incident took place so i request you to please to get back my lost pass. My name is sripathi saikiran studying in cms commerce junior college. It is a employee children metro student bus pass quarterly...
Complaint comments  Read comments [1]Complaint category Other

Telangana State Road Transport Corporation [TSRTC] — charged extra amount

 rashmi rekha patra on Dec 3, 2018
TSRTC (telangana) Metro Luxury bus... is Charging Extra money by putting wrong entry station and destination Station... I travelled by bus 113 m/w metro luxury bus on 3rd dec at 10.30 am I entered the bus at lakdikspul bus stop and want to go himayatnagar bus stop but the bus condu tor Sadaananda put my starting station as masab tank and destination station as narayanguda, when I argued about this he said Do what you fo O dont care, I always travel this route which cost me rs22 everyday but this person has charged me extra rupees and he is also not returning the change amount despite he has change...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — cancellation of bus service no 8243 on 02/12/2018

 Lakshman123 on Dec 2, 2018
Sir, my son book his ticket 28/11/2018 online for chittoor from hyderabad on 02/12/2018 at 6.00 pm. Later at 7.30 pm we came to know that service is cancelled. Neither we did not received any cancel message nor informed at bus station. My son has attend exam on 03/12/2018. If we received a message well in advance a about cancellation of service we will go for alternative. Tkt no. 59679346 service no. 8243 dt.02/12/2018. After i repeatedly asked about the status only i know the service was cancelled and got message at 7.30 pm. Who is responsible for this? I will go for consumer forum for this type...
Complaint comments  Read comments [2]Complaint category Other

Telangana State Road Transport Corporation [TSRTC] — about driver

 Mahesh Ramisetty on Dec 2, 2018
I am traveling from hyderabad to vijayawada (1463) on 2nd december 2018 bus has to reach vijayawada by 10:30 am but at 10:30am bus at kodhada do to this i loss my train.. Even no traffic at all.. Driver service very bad..in rajadhani bus he is servicing like a city bus.. Not at following timing.. But you people are advertising tsrtc super.. Shame of you...
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — 8180 service mgbs-mancherial driver is using unparliamentary language with passengers

 Ramya karthikeya on Dec 1, 2018
Driver is using unparliamentary language with passengers. He is not picking up any calls from passengers who made reservations, using abusive words and saying that make a complaint to who ever you want!!!
Thank you for choosing tsrtc. Journey: jbs-karimnagar service no: 8180 driver: s sathaiah contact no.: [protected] pls report 15 before departure: 01-dec-2018 07:00. Ph:[protected], www.tsrtconline.in...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Telangana State Road Transport Corporation [TSRTC] — bus is not traveling to destination as shown

 Calibration Goa on Nov 30, 2018
Sir, i daily travel from koti to patancheru and back. But in the evening time 222a bus (6:00 pm at patancheru) from patancheru to koti is stopping at hi-tech city regularly and conductor and driver saying that it's the last stop. When we ask about name board they are saying that we used to travel upto here and if u want to make a complaint then you go and fill complaint.
Bus no - ap-11- z - 7000.
Please take necessary action against them, they are making so much difficulty to passengers regularly.

Thanking you.
Mathew...
Complaint comments  Read comments [1]Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — availability of buses from masab tank to charminar via moosa bowli

 Siddiqua Ayesha on Nov 30, 2018
Respected concerned authority

I am a female student and i travel daily from masab tank to charminar by rtc general bus.
The number of buses available (Masab tank to charminar) are very few. So, they will always be crowded (Sometimes so overcrowded that students have to hang outside). Also, the buses are not available at all times. People have to wait for 1:30- 2:00 hours everyday.
And all the buses to charminar go via darulshifa. Many people have to get down at moosa bowli and same is the case for me.
Whenever i stand at a bus stop, i see people complaining about...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — amount collected but ticket not issued, amount not refunded.

 Vasantarao Pottala on Nov 29, 2018
Telangana state road transport corporation [tsrtc] — not refunding the amount collected for not issuing ticket
Vasantarao pottala on nov 18, 2018
I have booked the following tickets on line from tsrtc.com web site and necessary amount has been deducted from my account but tickets not issued.

1. Hyderabad to dharmapuri-inb apstrc [protected]gaeeisyv5. Rs.951
2. Hyderabad to chennur (Mncl) on[protected] sbipg.[protected]tgrtc bus ems mumbai... Rs.955
3. Hyderabad tto chennur (Mncl) on[protected] othpg 070216tsrtc hyd rs.998
I requested many a times...
Complaint comments  Read comments Complaint category Travel & Vacations

Recently Discussed

3 days ago
Telangana State Road Transport Corporation [TSRTC]
loss of tsrtc bus pass ts
5 days ago
Telangana State Road Transport Corporation [TSRTC]
driver dropped bus in wrong place at 1.30 a.m
10 days ago
Telangana State Road Transport Corporation [TSRTC]
driver behaviour with passengers
11 days ago
Telangana State Road Transport Corporation [TSRTC]
8180 service mgbs-mancherial driver is using unparliamentary language with passengers

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