Telangana State Road Transport Corporation [TSRTC] Customer Care
Telangana State Road Transport Corporation
Customer satisfaction rating: 1%
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314
COMPLAINTS

Telangana State Road Transport Corporation [TSRTC] Customer Care

Telangana State Road Transport Corporation

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India

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Additional info
Customer satisfaction rating
1%
Complaints
314
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Telangana State Road Transport Corporation [TSRTC] related photos (69)

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Telangana State Road Transport Corporation [TSRTC] — rude behaviour

 Ricky Murray on Dec 15, 2017
Dear sir/madam,

Name of the drive grs nayek service no 3610.

The drive behaviour was so annoying. He make me stand on the bus and he also warned me that i will make you get out the bus. If you don’t show the ticket number after 5min i showed the ticket number then he started arguing with me. The drive is very rude in my place if there is girl it should be horrible. The government should take action on him for bad behaviour.

Warm regards,
Praveen...
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — conductor lies about money

 badri donthamsetti on Dec 10, 2017
I catched bus from a nearest bus stop to checkbost jublee hills - 127k express. I gave 20 rs + 3 rs change. Ticket fare is 14 rs. Conductor asked 1rs. I told not there. I wanna drop at kothaguda. Before kothaguda i asked conductor u want to give me 9 rs. He shown me all 10 notes in his purse saying i gave 10 rs. I dropped down, my stop came. Please take neccessary action....
Complaint comments  Read comments Complaint category Employees

Telangana State Road Transport Corporation [TSRTC] — i lost my student bus pass and id

 Kakun kumar on Dec 9, 2017
Date of incident 02/08/2017
Place of incident gandhi nagar bus stop
Time evening 4:30 pm
Sir, when i was in the bus i took the pass and showed to the conductor and kept in my pocket but i think it slipped in the bus
It was a 30s bus
My bus pass is lost
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — bus fare in metro luxury ac

 prashanthi bonagiri on Dec 8, 2017
Tsrtc metro luxury ac bus ticket amount is more than the actual.
Ex: fare from two stops.
Darga to waverock fare :30-00 and gst 1:50. But the ticket charge is 32rs.
Khagaguda to waverock : fare:25.00 and gst :1.25. But the ticket charge is 27rs.
How come tsrtc collects the extra rounded amount. If 25ps and 50ps are not valid, you can either set the gst in rounded values only or if you want round the value 26.25 can be made 26 but not as 27.
Why cant tsrtc board look into this issue....
Complaint comments  Read comments [2]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — rash driving on a narrow road with high speed

 Haritha111 on Dec 8, 2017
Today morning (10:10am) i have parked my car near apollo medical shop located in narne road (Way from dargah to film nagar). I took my medicines and was walking towards my car where a bus from backside with high speed came towards me and almost hit me it was just miss. That is a narrow road why the driver has to increase the speed level. The bus driver didn't even care to turn back.
Bus number : ap29z3255

Pls take a strict action on this. If i have not moved today i would have died with an accident....
Complaint comments  Read comments [2]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — journey : karimnagar to bangalore

 vamshishashikrishna on Dec 7, 2017
I travelled in tsrtc bus from karimnagar to bangalore on sunday 02nd december 2017, service number :7079, seat no: 45 ticket number :56109886.

The seat that i booked had cost me rs. 1344 from karimnagar to bangalore. But it was not comfortable to say the least. The seat would not lean back more than a couple of inches, the ac vents were positioned wrong and the whole bus was dusty and smelly which left me with a searing headache for two days after the journey.

To make matters worse, when the bus was stopped for dinner break at hotel green asiana a/c at 11:30 pm, most...
Complaint comments  Read comments Complaint category Travel & Vacations

Telangana State Road Transport Corporation [TSRTC] — rash driving and done accident to my bike

 Venkateswarlu D on Dec 7, 2017
On 06-12-2017 tsrtc bus number ap11z 6261 at government fever hospitals towards to tilak nagar signal my bike got accident at 7:20 pm by bike was hit by bus suddenly i felt on the road traffic constable help to move on. I was crossing the signal going towards tilak nagar with right turn from back side bus was hit to my bike i went and bus driver was misbehaving words using and i went forward and stop the bus i taken picture of driver and bus number using bad words please took action on the driver immediately...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — as I m the student of nizam colg of engg deshmukhi village.regarding the issue of buses not available .

 zabeeh on Dec 6, 2017
Hi sir i am written this complaint about regarding the buses not available at CLG stop .this is near nizam institute of engineering and st Mary engineering CLG the buses are only 3 in this route so we are facing problems to catch the bus and the are 500 to 800 students WO are travelling in rtc so it is not much conjested or half of the students are facing problem to go back to home .and students are foot boarding to much nearly it is very much dangerous .so plz I kindly request u to take serious action up on this problem.I hope u will understand the problem of students and hop we will get a positive...
Complaint comments  Read comments Complaint category Institutes

Telangana State Road Transport Corporation [TSRTC] — rtc tickets

 chintu teja on Dec 6, 2017
When ever i get into the bus i won't be given my change immediately they always take off the change and go off and if i ask the for ameetpet satyam they give the ticket to sr nagar even if i get in thw bus at paradise a 1 rs is worth for me for my second bus ticket but these people take off the ticket on their wish and say its machine code dats it and when ever i go and constantly ask my change they keep their faces in such a manner that we feel uncomfortable they become angry when we ask our change from many times and sometimes they never stop the bus in a bustop...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — bus crossed the boarding point before boarding time - nobody take action

 banda ravindra kumar on Dec 4, 2017
Dear sir,

I had booked a 2 tickets from yemmiganur to hyderabad on 12 nov 2017 at 11:45p. M through abhi bus app. But the bus has crossed my boarding point before the boarding time without any information.

Ticket no: 55961506

After several remainders they had raised the complaint

Complaint no: 353356.

After several call i didn't get any call or refund amount.

I called evry day to abhi bus and rtc. I lost 10 rupees by each call daily. Till now i lost 200 rupees but no result is there..

It...
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — charging 1 rupee extra

 Mirza Yousuf on Dec 4, 2017
Hi i was travelling as usual to my office by bus from gangaram to jntu.
As per my knowledge ordinary bus charges 9/-
Metro 12/-
Jnnurm 13/-, i boarded on jnnurm he was charging me 14/- i argued and left the bus
Bus number is ap11z7243 on 4 dec 2017 monday 10.00 am
I asked him why?
He told gangaram comes under chandanagar bus stop isn't it a silly answer. Then why it is called gangaram bus stop. It shud named chandanagar bus stop number2...
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — tsrtc driver breaching policies

 Bhadra Adi on Nov 26, 2017
I reserved bus ticket through tsrtc online booking from vanastalipuram to ongole on 25-11-2017. Bus service number is 1642 and service route is from medchal to ongole. Bus arrival time at vanstalipuram stop is 9.55 pm we have waited for 2 1/2 hours in bus stop to get in to bus. Meanwhile as per rtc rules bus driver contact details should be sent to passenger mobile, but we didn't received bus driver's contact we some how got his number and tracking bus status. It is 12.30 am and while we are waiting in the bus stop we saw our bus is passing through the respective bus stand without stopping. While...
Complaint comments  Read comments [3]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — rude behavior of bus driver who was in ayyapa swamy dress

 Sowmya Chandnaa on Nov 24, 2017
From two days onwards there are limited buses available and there is inconvenience for people n also job holders. I work in a bank near nakrekal yesterday i showed my id card and requested luxury buses but they refused only one bus ts28z0012 allowed. Today also i boarded the same bus, i requested the driver to stop at the stage, he refused to stop saying that he will stop at suryapet, also he said that i didn't ask his permission before getting on the bus, other than driver there was a physically handicapped person who told me to sit in the bus. The driver was wearing black dress (Ayyapa mala) behaving...
Complaint comments  Read comments [1]Complaint category Banks

Telangana State Road Transport Corporation [TSRTC] — rude behaviour of conductor while asking for the correct ticket

 Lakshuz on Nov 22, 2017
Traval from infotech to gachibowli daily, on day nov 21 i took the ticket ., it was 10 rps.,
But on nov 22 while asking the same ticket the conductor had given me a ticket from Waverock to ESCI worth rs 13
I askd him why, at that time he was shouting at me badly in the bus ., as i dnt knw telugu i couldnt argue with him.,
Bus no TS07UB 6281
I have attached the bus tickets for both days
Kindly take actionon it since it is happening mostly...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — provision of ladies seats

 Anusha Sistu on Nov 18, 2017
To whom so ever it may concern,
I am a resident of lb nagar. When i was heading home from gachibowli i took 217 bus and as far as i observed it can be inferred that when all the gents seats in the back are filled they tend to come front and occupy the phc and senior citizen seats which is causing a great trouble for ladies.

When the conductor and the driver were asked for help they are not even responding.
So, i request you provide separate phc and senior citizen seats for gents in the backside.
I want you to train the conductors and drivers well and provide...
Complaint comments  Read comments [3]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — hidden thefts by conductors of local buses

 Nasreen Samnani on Nov 18, 2017
Dear sir/madam

Since 3 times i have been travelling by bus. I am a recent traveler in hyderabad as i have shifted from mumbai to hyderabad and i have to rely on local buses as that is only the easy transport from kompally to gandhi nagar.

Today i traveled by bus 20p number ap 11z 6156. The bus started at 9:55 pm the bus was conducively empty and conductor may not have any difficulty in giving the tickets but god knows what was making him touch the females and give the tickets. When i said not the touch me, he got angry and snatched money from me.

Other...
Complaint comments  Read comments [2]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — misbehaviour and occupancy

 kiran290 on Nov 17, 2017
Hi
I am daily traveling from sr nagar to nijampet, there are a number of buses coming in this route, today bus conductor was doing misbehavior with passengers and in sr nagar lot of people are there to go to jntu and nijampet but the conductor was sitting a silent, please take an action and improve tsrtc occupancy.

Here the bus number:- ap11z6939
Date : - 17/11/2017 time:- 8: 40 pranitha colony bus...
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — cancellation of bus service without prior intimation...

 saik ahmed azharuddin on Nov 16, 2017
Dear sir,
I booked bus ticket from hyderabad to kothagudem. Tsrtc cancelled the service without prior intimation to me. Before commencement of my journey i called customer support so many times (By standing at pickup point) regarding the service. Customer support said 'bus is not yet started, once it's started we will give you driver information. After elapse of time, i called depot manager then i came to know service got cancelled by tsrtc. I request you to take necessary action on the people who are working irresponsible on this service.

Service no: 34334
Ticket...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — not allowing students to board with express bus pass

 knssrm on Nov 11, 2017
By paying rs.2840/-took student expressbuspass fmmbnr to hyd. Some conductors are not allowing the college students to board at mbnr/at hyd-aramgarh to board express bus due to which lot of time is wasted. Daily begging the conductors by the students will tarnish tsrtc reputation. Strict instructions to rtc staff to allow student bus pass is requested....
Complaint comments  Read comments [2]Complaint category Education

Telangana State Road Transport Corporation [TSRTC] — lesser buses from kphb to waverock...

 Goalla Poornima on Nov 9, 2017
Hi team,
It's horrible to travel from kphb to waverock. As my office at infosys bus stop. I don't find direct buses. So i catch 2 buses.. And go.. But in the evening it was becoming more horruble. If the companies r more in hitechcity. U need to provide more number of buses.. We were not able to get into buses as they r fully crowded.
Please think.. Based on probability of buses verses the crowd.. Please take this to higher authorities... And understand our concern

Thanks...
Complaint comments  Read comments [1]Complaint category Public Transportation

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