Telangana State Road Transport Corporation [TSRTC] Customer Care
Telangana State Road Transport Corporation
Customer satisfaction rating: 1%
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742
COMPLAINTS

Telangana State Road Transport Corporation [TSRTC] Customer Care

Telangana State Road Transport Corporation

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India

Customer Care Phone Numbers and Contacts

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Toll-free:
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Additional info
Customer satisfaction rating
1%
Complaints
742
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Telangana State Road Transport Corporation [TSRTC] related photos (174)

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Telangana State Road Transport Corporation [TSRTC] — rude behaviour and reckless driving of rtc driver

 chanakya408 on Feb 16, 2019
Sir,
I, bommagalla chanakya travelled on delux bus from jbs to karimnagar having bus number TS02Z 0223 on[protected] at 8:15pm from jbs.the bus belongs to godavarikani depot.The driving is very reckless.he talked to phone two times while driving.It is very dangerous to passengers.His behaviour also very rash.I asked him about seat vacancy before i take ticket.he said available and gave me a ticket.but after that there is no seat available to me.I asked him about that and he gave me a rude answers to me and told me that is not his responsibility.I travelled with discomfort.For long journeys...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — some drivers won't stop bus on bus stop

 Sathish chintu on Feb 15, 2019
Respected sir/madam,
I am one of the regular passenger from Mehdipatnam to chandrayangutta i.e., 300 route buses specially bandlaguda depot buses
The drivers never follow their rules and drives rash driving
They won't stop stop buses in bus stops specially stops like x road, dairy farm, some times in rethibowli
They always focus on their shift timings not for passengers sake
We are the payees of rtc but not giving respect to passenger

Please solve such type of problems even this problem is facing senior citizens and PHC's

Give...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — ongoing trip reservations at every station

 Ramkumar Ravuvari on Feb 15, 2019
I boarded a TSRTC bus from Guntur trip no 7774 from Ongole to Bodhan, and requested conductor for a front seat upto LB Nagar and he allotted seat no 25 and I paid ₹391/- and boarded the bus at 7.50pm on 14-02-19. To my great surprise at 9.05pm in Vijayawada bus station three women come with reservation details for seat no’s 25, 26 and 30. They asked me to get up and go to last row. How can each station issue new reservation after the bus has left and conductor is authorised to give away tickets to others? If the bus was full before Vijayawada would those three women would be refused boarding?...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — conductor forced me to take a ticket even after having a valid bus pass with me

 gnaneshwar bandari on Feb 14, 2019
Sir,
I'm an engineering student of 3rd year travelling from ghatkesar to Alwal from 3 years.

We have exclusive buses to our college from ECIL. So, I have taken this exclusive bus pass which is valid in both exclusive and general buses.

So today as I was coming back home i.e., 14th February 2019 evening time 5 49pm conductor have misbehaved and forced me to take ticket even I have a valid pass.

I spend 800 for this pass and he had spoke so harsh and rudely. So I think that consumer forum will take my request for granted and take necessary action...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — lost handbag

 Smita Manjal Sahu on Feb 13, 2019
I lost my handbag on 12th feb 19, in koti to 127lh blue bus. I boarded the bus at ratnadeep, hi-tech stop at around 6:45 pm and got down under bridge hi-tech city metro station as the bus was not going to my place. The purse had my pan card, voter id card, csd canteen card, office id card and my visiting cards. It had my room and office keys. It also had few ladies makeup things. It had rs 35 /-. The purse was brown colour. It had a black small wallet and white small pouch inside it....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — misbehavior of conductor

 durga varrey on Feb 13, 2019
Conductor misbehaved, he behaved very rash. He did manhandling on 01 feb 2019 (Mitrivanam to kottaguda) 10h bus. Details on ticket con: 213944, fx[protected], mcno :hcu038.in bus i was standing aside, conductor came to give the tickets, at that time bus was little bit rush. He requested one person to come inside. She didn't listen him. He came my side and shown that angry on me and he thrown me, i was fallen down. Rather than asking apologize he still shouted on me try to let get down from but by pulling my hand. I denied to get down, again he tried to push me inside by his hands.

Please...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — conductors are not taking tickets for every stop

 Vinod Kumar Goud on Feb 13, 2019
Respected managers,
Sir, i saw most of the conductors are not taking tickets for every bus stop. They are chitchating with drivers. Daily i travel from ramanthpur to miyapur, for example instead of taking ticking ticket at narayanaguda, they are taking at lakdikapool. If this repeated, how much loss does rtc gets. Daily reading in news papers, rtc is in loss. This is only due to this system. And you people should provide more buses in busy routes and peak times.in peak times we see less buses, other times more buses with empty seats. Thanking you...
Complaint comments  Read comments [1]Complaint category Utility Services

Telangana State Road Transport Corporation [TSRTC] — cancellation amount not refunded

 Sahasra Chowdary Nuvvula on Feb 13, 2019
Hi team,

I have booked ticket in tsrtc and cancelled a long ago, but till now, my money is not get credited.
I emailed and called to customer care, there is no proper response and t they are showing disloyalty towards customers.
Ticket number: 60348492 uid: 1811
Ob ref number:[protected]
Passenger details: rajitha and vamshi
Contact: n. Rajithachowdary@gmail.com

As a government organization, the service should be loyal and timely manner, but this case they are lazy and not providing proper services to the people in the state....
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — driver negligence

 anushamathangi on Feb 12, 2019
From SR Nagar to Panjagutta Bus No: AP 29 Z3031 When Passenger getting down from the bus but bus driver couldn't stop the bus and pickup sudden speed then passenger was fell down, she was injured.And also conductor was not given change in time and correctly 100-10=90 but given 70 rupees only
Please take an action to Driver and conductor.
Thank you sir....
Complaint comments  Read comments Complaint category Government Organizations

Telangana State Road Transport Corporation [TSRTC] — delayed service

 Mogiligidda sreedhar rao on Feb 12, 2019
I have traveled to vishakapatnam by tsrtc bus service no 1500 which started from 21:05 from l. B. Nagar and supposed to reach vishakapatnam by 8.45 but it got inordinate delay by almost 2.30 hours delay.
If this kind of service and punctuality mainted and provided by tsrtc, then i doubt in feature occupancy will come down drastically and for sure i will not travel henceforth by tsrtc services...
Complaint comments  Read comments [1]Complaint category Other

Telangana State Road Transport Corporation [TSRTC] — time management

 Sneha Seema on Feb 12, 2019
Our area is kphb phase 4. Here the buses are supposed to start at 7:00 am but the driver and conductor are always failing the timings. While issuing the ticket, timings are not correct on them. For example if the timings of a bus is 7:00 am the bus comes at 7:50 but on the tickets the displayed time is 7:00 am. Please solve this problem as sooner as possible....
Complaint comments  Read comments Complaint category Utility Services

Telangana State Road Transport Corporation [TSRTC] — foot rest not working when asked to driver I was told cancel the ticket if you don't want

 DrPhani Gowri on Feb 12, 2019
Regarding service 1294-kurnool to bengaluru. Seat number 19, foot rest is not working. As we are choosing this facility because we will have good services and quality of bus. But foot rest is not working and when i asked bus service people they said it is knot working. I was told to cancel the ticket if i don't want the service. Is this way to treat customers....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — abusing me racially

 sunil karamkanti on Feb 11, 2019
A woman conductor in 107 j/d metro bus 11/02/2019 Monday around 11:45 has abused me racially and financially just because I didn't have 10 rs (ten rs) in change and she said "nee avva " many times to my face and called me a penniless. she commented about the way i dressed and the "big phone" I was using. This happened near the chilkalguda circle I believe she didn't have any sort of rights to call me names & the way I look. so i would like to register a complaint on her and take actions that she wouldn't misuse her position in a wrong manner....
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — rash driving bus tsrtc

 kalpitkumar123 on Feb 9, 2019
The driver was driving very rash spotted on habsiguda route.

He over taken our vehicle from left n almost killed a lady.

I scolded him n i saw that his eyes we're red seems to be alcoholic

Plz invesitage n take proper actions

Incident date 9 th feb
Time 8 45pm
Habsiguda main road chaurasta

Bus no. Ts 08 ub 5484

U may also check cc tv camera from habsiguda signal

This is worst

He was not bothered about anybodys life

Plz look into this...
Complaint comments  Read comments [1]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — jubilee bus stand staff charging for using toilet (for urinals)

 Rams M on Feb 9, 2019
Dear sir,

Today my wife and i are traveling from jbs to karimnagar. We want to use toilets for urinals.

They are collecting 2 rs charges for toilet and demanding us to give.

As per notice board, for urinals, we shouldn't pay money, but they are asking all women who are using toilet even for urinals.

There is nobody to control them? I tied to call the provided complaint number [protected], but they told me weird reasons.

Everybody don't have much money with them especially girls who are traveling alone.
They can't...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Telangana State Road Transport Corporation [TSRTC] — regarding buses and bus stops

 raghavaraju15 on Feb 8, 2019
Very good afternoon,
Actually my conson is bus services, via 219 lingampally or patancheru to secunderabad, in middle of balanagar there is no bus stop in between balanagar signal to prashanthnagar bus stop, in middle nearly it is 2000 meters destance, there is soo many companies there, in this 2stops middle it's not a walkable distance, please provide 300 meters near signal, or provide passingers for requesting stop, some drivers and cunductors has very rude behavior, some drivers not stop buses in signal also, they are stoping after the signal there is one bus stop, it's very far from...
Complaint comments  Read comments Complaint category Travel & Vacations

Telangana State Road Transport Corporation [TSRTC] — conductor is misbehaving and scolding rudely for monthly pass holders

 Chandu CH on Feb 7, 2019
To
The manager,
The bus number ts 08ub 5157, route number 300, lb nagar to mehdipatnam. I boarding this today (07.03.19) at around 7.45 am. That is (Bdg) depot.
The conductor behaving like he is the minister of transportation department. Looking like muslim. Behavior is very rude. He is saying that he don't ask anyone for ticket or monthly bus pass to show him. Passengers can wait and look for when he is coming. He is telling that this is my bus. If you entered in this bus you can do which i can say. Very rude behavior. Department need to be focus on conductor and driver's...
Complaint comments  Read comments [1]Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — required more buses from domalguda to ameerpet (113y)

 AppuB on Feb 6, 2019
Hi sir,

I am residing at domalaguda (Ntr stadium) every day i have to start to my work by8.45 however i couldn't find a single bus on time and every day i have to do footboard and it's getting tough to travel in government buses. As women, i cannot travel like this and go to the office. I request you to increase the number of buses for this route (Bus number 113y). So it really helps us to reach us on time. Like me, many people are facing problems at my place.

Hopefully, you will accept my request and do the need full and i see 798 complaints are still pending i don't...
Complaint comments  Read comments Complaint category Public Transportation

Telangana State Road Transport Corporation [TSRTC] — bus shelter at sri ramakrishnapuram, kothapet, hyderabad

 krsramarao on Feb 6, 2019
The bus shelter at sriramakrishnapuram near kothapet is collapsing stage. One side rod was destroyed. The shelter’s tubular supporting stand is damaged and a pole is tied to it with a coir rope to stop it from falling. We request you to please provide new bus shelter at that place immediately. We are very suffering to standing and sitting and common people waiting for buses.
We request tsrtc management to construct a new bus shelter or take up repair work.
Pl do the needful.
Regards,
Rajesriramarao k
Cell:[protected]
President
Srk puram resident’s...
Complaint comments  Read comments [1]Complaint category Other

Telangana State Road Transport Corporation [TSRTC] — bus frequency

 latha yegireddy on Feb 5, 2019
Please increase bus frequency from lb nagar to hitech city buses. Only limited buses are available in this route also it won't come as per scheduled timings.. All buses comes at same time, it will not be useful. So many people are suffering to find a bus on this route. Plz try to increase frequency at least 1 bus for 15 mins from lb nagar to hitech city and mla colony. Please note that there is no bus stop between mla colony and apollo.. Request to check the distance and facilitate the same. Previously there was a request stop available, but now it is closed...
Complaint comments  Read comments [1]Complaint category Public Transportation

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