Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

This is bring to respective authority that My Daughter is used to travel daily from Sangareddy to Isnapur (Near Patancheru) to attend her duty.

Today also morning around 6.40 A.M. travelled in the Banswada Depot Bus and requested to STOP at Isnapur stage. Driver rashly answered that Bus will not stop and there is no stage. Several request also not stopped and his reply is "DO WHATEVERT YOU LIKE, I CAN DO ANY OTHER WORK ALSO"br...

Hi TGRTC

I m currently traveling from vijaywada to Hyderabad lb nagar I've booked seats from Paytm app for Garuda plus 2+2 Bus seat number 3 and 4 but when I've arrived at bus station I was in shock

1st issue what I'm facing
Unfortunately due to some bus failure Garuda plus 2+2 didn't available but I was expecting that there might be some additional Garuda plus 2+2 Bus should be available for us br...

Bad maintenance of the bus and busstops. Busses are not stopping at the stop and drivers arrogance is at another level. I can’t understand why this organisation even exists when it is unable to handle a single driver...

I wish to formally raise a complaint regarding the ongoing issue faced by the residents of Tolichowki due to the failure of RTC buses to stop at the designated bus stop beneath the flyover near Hanuman Temple. Instead, passengers are being dropped off at the starting point of the flyover connecting Salarjung Colony to Galaxy, causing significant inconvenience and safety hazards.

This practice forces passengers to cross a busy...

Bus No: 1856
Driver Name: Sammaiah
Bus route: Hanamkonda to Velair
Date:[protected]

Driver is very rude towards public. Not using horn in the turnings in the villages and rash driving. If anyone asks about the reckless driving, driver using abuse language and not at all answering to the people. When i ask about reckless driving, he is saying that he will rush bus on public. It is very rude behavior from public service employee. Please take appropriate action and your action may influence other employees' reckless behavior. Please take action as soon as possible.

Today i have given 100 rupees to the conductor. the ticket amount was 35 rupees and the conductor has written for remaining 65 rupees on back of the ticket. But i didn't get the remaining amount when i reach my destination....

I was travelling from my college to home in the evening, I have student district route pass from my village, At the time of application the route was given in reverse order by mistakenly, So the conductor said that you need to come from the college to home route in the morning and you should go in reverse in evening, and said the pass is not valid buy a ticket. He given ticket and at the time of arriving my village bus stop, he shouted loudly as I am the only person at that stop, and I came to near the door before he called the stop name. Please take action as soon as possible otherwise it will be going to be a serious matter if no action is taken.

Information available
Details of the bus: TS21Z0018 depot-PKT
Ticket Details:
DRV: 274276
CND: 210274
AP24Z0116
QN50210828
Trip no-3
TNA199083
date: 21/08/24 14:37

I am one of the passenger from service number 1500 TSRTC, bus supposed to start at 12.01 AM on 15th August 2024, now the time is 3 AM, still bus not started and Driver also not assigned yet which I search from TSRTC official website and no response from TSRTC. Multiple times we called to the TSRTC Official call centre but no confirmation on the bus start time. All the passengers are suffering at the midnight with sleepless on road.

Dear Sir/Madam,
I had booked a ticket for my sister from Dhone to Hydrebad on 5th Aug 2024. Ticket number is 93954543, UID number is 9888, service code is 1768. The bus should come and pick up at 9:30AM. However this bus did not arrived to Dhone and when my sister called Driver many times his phone was not reachable and not lifting. Also after long calling he lifted phone and said he is having breakfast at bypass and will come late. Since we are loosing time we choose other bus.
My sister called me to cancel and I called customer care. Customer care says it is normal that bus will come late and trains as well come late. So as passenger we need have patience and wait. There is no provision for cancellation immediately in case service is not supporting or delay. Kindly consider public timing interest and provide service on time and provide cancellation.
Thank You
Vinay

When I'm traveling in TSRTC from Alwin cross roads to lingampally.. conductor is misbehaving with ladies and talking bad words towards ladies...I think that's not way of talking with passenger's talking rudely and I think he is in drunk it seems so because of that i just want to raise a complaint towards bus conductor... spoken with TSRTC customer care team but no proper response from them vehicle number is AP11Z6686

I have travelled from Aramghar to shamshabad on 18th may and gave 20/- to conductor, he issued 10/- ticket and not returned 10/- charge.

And the ticket issued wrong destination also.

Sorry for late responding, Kindly look in this. Attached ticket copy.

I'm travelling from Kadapa to Hyderabad in AC BUS service No 8262 on 24/05/2024. As I entered the bus, it looked hot inside and the passengers inside are sweating. There is no proper response from the maintainer . My question is why do you collect AC charges without providing it and also the bus is smells with bad smell due to lack of AC. KINDLY SLOVE THE ISSUE or Provide an alternate

I have booked a TSRTC bus from Bapatla to Hyderabad Date of journey: May 13th 8:30 PM
No one from the bus contacted me regarding the boarding, that's why I have contacted them at 8:15 and they said bus not came after that they said just now bus came to chirala and after 8:45 pm I have called them again and they said it will take another 40 to 50 minutes of time to reach Bapatla, I again contacted them and they said bus left, I asked them why u guys are not called me about the bus and they said why should I, I won't call like that and after some time incharge take over the call and answered, like we have called I asked the number they said wro.g number, this is the situation, I need to take that bus urgent, total time is wast and I need to attend to office. I want my total compensation of Loss of pay in my office and ticket money back. Kindly look in to it. It would leds take off me from my job

Bus no AP11Z6740 RNG started from secunderabad railway station at 10.40am
Ranigunj depot buses are not allowing to get in to bus even though we said we use to get down at ranigunj bus depot itself, conductor is talking so rudely get down bus first our service over we won’t do duty after our service completed we won’t allow any one to get in to bus but some busses are allowing to get in to the bus and they said we are suppose to allow people to get in to bus till we kept bus at depot what is the problem of this people against this bus the conductor is so bad and talking so rudely when there is targets RTC buses use to stop and request and call us to get in to bus but we are facing lot of problem they are. It stopping at bus stops and shouting at passengers kindly take action this is my second complaint against RNG bus depot people

Conductor behaviour is so bad this bus vide no AP11Z7170 is going to ranigunj depot so I need to go to ranigunj I get in to bus near secunderabad railway station conductor is saying get down our service is over even though driver is saying it’s ok let her come we are going to ranigunj but he is not listening and he is saying first get down the bus what is the issue to him how bad his behaving kindly take action on him no response against public complaints and no action is taking against clarinets and conductors they are clearly saying no one will do nothing to us but before not like this they use to stop bus ask us to get in but now don’t know what rules changed they r not giving respect and even not allowing us to get in to bus hope will take action against this conductor my previous complaint is also not notified

Please do checking in running bus.
Don't stop busses on roads.

Passengers are getting late to there works.

I asked conductor for a request stop which he refused to and asked me to get down and take another bus in a rude tone .
Request stop I asked for anyway is on the same route the bus goes . I don’t understand what problem is with these conductors these days . I’ve been facing these issues since last 5years of my frequent bus journeys . I never have got to complain I’ve been letting it go . But now it’s high time it’s not only me that is suffering.

I request tsrtc to please take action and give proper counselling . We already have so much to deal with everyday and can’t take these issues .

Bus no AP29Z1069 it is going to ranigunj depot iam suppose to go ranigunj depot near axis bank so i get in to bus he is talking very rudely our service is over we won’t allow any one to get in to bus I said sir i will get down near ranigunj depot but he is not listening and saying go by walk r go by auto due to free u people are enjoying lot, daily I used to get in to depot bus many RNG depot drivers said even if service is completed we are suppose to allow people but he is talking rudely and when I said I will raise complaint he is saying raise it no one will do nothing to us why there is no punishment when public raise complaint against RTC driver because this driver is saying so confidently no one will do nothing to us kindly take action against this type of drivers free bus gave by government why these drivers are talking so rudely kindly notify this and punish this driver requesting and sharing bus pic and driver pic how is saying nobody will do nothing kindly punish him and show him

Sir as on dated 5/4/2024 I have traveled Rtc bus going towards Medchal via Lothkunta from Secunderabad some reason I get done at JBS stop that time I forget to take on of my bag, in that military bag have 1 Nokia Tab, 2 Samsung mobile and CISF Force ID card, and some important documents,
So please help me it was very important to me
My name Yuvaraj MS
Mob no [protected]
Mail id- [protected]@yahoo.com

I boarded bus at Hitech City on to kondapur bus 127k at 9:05 am, I remember keeping wallet in my bag after taking bus ticket and keeping ticket in wallet, my stop is kothaguda, when I got out of bus, i realised my bags zip is open and I lost my wallet, please help me to get my wallet back