I has booked order for Fitness Pump which I saw on
Television on HBN channel.
I order that on 15/04/2014, and got the item today ie., 27/04/2014.
But when I saw the item this is not matching with the item shown on
television . The product is looking similar but not the original one
shown in the television.
I lloked into web related to the product and found the difference. I
am attatching the images of both product, one which is shown on
television with name TV version, and another one that I receive with
name Receive Version.
I also don't get any bill in the box.
I have booked complaint regarding this through mobile. Complaint no is
:- OP2174336.
But when I talked to customer care they said they don't have the
product and we will refund amount to you but you need to send the item
to us by your own. I need to send the item from Delhi to Mumbai.
Also refund amount will be 3999, but I pay 4719
amount.
Now I want full amount to get refund which is 4719, else collect it
from my home.
I am not going to pay extra charge on courier again to send the product.
I send all this to company through a email but got no response.
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