[Resolved] Telebuy India — Defective Table Mate delivered and not replacing it | |||
Hi, Ordered 2 Table Mates through Telebuy India over phone. Got it delivered on Nov 15th 2014 at my home Chennai. One was delivered faulty ( where the table top does not sit FLAT). Raised a compliant with Telebuy customer card within another 20mins of delivery. Told that it will be replaced free of cost at door step. But till not no positive response from customer card on replacement. Very IRRESPONSIBLE ATTITUDE and treating customer like a DOG after product delivery .Invoice NO: VG1415/139529 Invoice Date: 15-Nov-2014 Order No: [protected] Location: Chennai Compliant #[protected]Nov 15th) Compliant # :[protected]Nov 18th) Compliant # :[protected]Nov 18th) Compliant # :[protected]Nov 19th) I want to take this up with Consumer court and want full refund for the defective products as well as sue them for this irresponsible behaviour with customer after product delivery. Thanks, Balaji [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customers,
Greetings from Telebuy...!!!
We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care. Incase of any escalation please contact me directly in[protected] / [protected].
With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.
Greetings from Telebuy...!!!
We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care. Incase of any escalation please contact me directly in[protected] / [protected].
With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.