Teleone Consumers Product Pvt. Ltd. — replace diaba plus medicine and accessories with ime 9 tablets for 4 months course with accessories immediately | |||||
On 03.11.2017 i placed an order on [protected] for sending me ime 9 ayurvedic medicine for diabetes treatment (For my wife 69 yrs who is diabetic for the last 25 years) i discussed in detail with the person on line saying that the said medicine is trusted by masses for its results and the patient will not require any more medicine after taking a complete course for 4 months and asked if the patient has any other problem since my wife is suffering from acute back pain and medicines taken after prescribed by various doctors have proved no so useful called person informed me that since i have shown trust on them he will send a tonic made particularly for diabetic patients which will give strength and strong bones and i shall have to pay in all rs. 5800 including said tonic which costs rs 3000 but i will get on discounted price of rs 2000 i was also informed that company will send four bottles of 100 tablets each one glucometer and the tonic and some powder which will end the pain In the fore noon of 04.11.2017 i got a ring from [protected] one sunil told me that he will deliver the medicine today only i really was surprised for the prompt response sunil delivered medicine packed in five (5) packets three small packets and two bigger ones i had already requested the caller to come with swipe machine since i will make payment through atm card surprisingly he pretended to have forgot to carry it with him as per his statement and i had to rush to atm for withdrawing cash Since on outer packing name and details of medicine are not available on opening packets to my surprise what i find (1) dee mark ever mas pro (2) dee mark silajit 2 packets (3) tiger tilla (4) dee mark diaba plus, entirely different items none of them were ordered On enquiry i m told that the order booked is for diaba plus even my name has been wrongly mentioned in bill/ invoice this all is a deliberate attempt to fool customers diaba plus is a news to me and my wife is 69 yrs old and before order was accepted the called person asked name age address and much more so my wife is not going for weight lifting or a marathon race in olympics competition how the address is ok why misspelt name and medicine alone is being thrusted on me the person who booked order said that he will be sending a link on my email address noted by him but that email i never received till now on enquiry one of your so called seniors mammta ji disconnected my phone without giving a proper response yet another reena lectures that ime 9 and this medicine r same third lady says that ime 9 is out stock is this the way of settling problems does it not smack of yours being a fraudulent company to fleece loot and exploit innocents sitting hundreds of kilometres away perhaps knowing that they cannot disturb or challenge you r you employees so irresponsible they instead of solving the problem or even giving a satisfactory reply or explanation directed to note numbers and was asked to ring so and so number for redressing the complaint who will pay me for these phone calls r they not connected internally to contact the right person and convey the right message so far i have spoken to mamta, manju, reena, sunil, pushpa and two more ladies but of no use now i m told to wait for two-three more days how order was booked when the product ime 9 was out of stock i m aware that after receiving money i m deliberately avoided and my pleas totally ignored please let me know the final decision should the company fail to replace the medicine within weeks period i even being a senior citizen will be compelled to rush to delhi to your office and you will be accountable for the harassment caused and charges involved thereof plus compensation for the pain and agony my wife is suffering from pl note it that the invoice mentions ime 9 in it not diaba plus which i never ordered u at your end can confirm from the person who booked the order and direct him to speak to me in coference mode Now my request is please replace delivered items with ordered medicine immediately ie ime 9 and tonic for complete four months course glucometr…. And whatever in addition is offered with this package rs 5800 and ask your employees to behave and satisfy the customers who r respected like god they and their company is alive when customers are there 04.11.2017- Reminder 06.11.2017 Pn raina Was this information helpful? | |||||
 1 Comment | |||||
Pls collect my ring & refund my mony as soon as possibe