[Resolved] Teleone Consumers Product Pvt. Ltd. — wrong information and medicine provide | |||
Dear sir, It is to inform you that running medicine is ime 9. I ordered this medicine from teleone pvt ltd. Medicine was about to finish so they again call me and ordered ime 9 medicine from teleone but customer care executive said to me that medicine name has been changed and now the medicine name is diaba plus so i agreed may be name has been changed from ime9 to diaba plus. I ordered and receive medicine after few weeks i feel this medicine was not working properly and diabetes uncontrollable around 300 or 400 then i search what is the problem actually then again teleone executive asking for money 4000 rupees and changing medicine again.. But i refuse Now after searching on google it's clear to me ime9 and diaba plus both are different tablets. Now i want my complete money back from teleone pvt ltd. Otherwise i will go to consumer court. Beacuse of these i suffered from heavy pain and around 10, 000 rupees spend on treatment. And now my condition is not so good.. Please do need full and look into the matter as soon as possible. Regards, Susheel saini [protected] Was this information helpful? | |||
Dec 27, 2017 Complaint marked as Resolved Dear Sir,
It is to inform you that running medicine is IME 9. I ordered this medicine from teleone pvt Ltd. medicine was about to finish so they again call me and ordered IME 9 medicine From teleone but customer care executive said to me that medicine name has been changed and now the medicine name is diaba Plus so I agreed may be name has been changed from IME9 to diaba Plus. I ordered and receive medicine after few weeks I feel this medicine was not working properly and diabetes uncontrollable around 300 or 400 then I search what is the problem actually then again teleone executive asking for money 4000 rupees and changing medicine again..
But I refuse
Now after searching on Google it's clear to me IME9 and diaba plus both are different tablets.
Now I want my complete money back from teleone pvt Ltd. Otherwise I will go to consumer court.
Beacuse of these I suffered from heavy pain and around 10, 000 rupees spend on treatment. And now my condition is not so good..
Please do need full and look into the matter as soon as possible.
Regards,
Susheel saini
8126590629 | |||
 1 Comment | |||
i had a word with one of your female executive on 6october at 1:24pm for 23 seconds.Her way of talking was very disrespectful and rude.Then i talked with two seniors but no one bothered. It was a very bad experience. Teach some manner to your executives.