| Website: | www.teleshopteleshopping.com |
I had ordered your slim belt on 14/1/18, received it on 16/1/18 & started using it from the same day.
Its more than 10 days & i could not feel or experience its features & effect as is shown in your advertisement in the tv. I am using it for 15 hours a day, but not at all sweating, nor getting slim.in the add, it is mentioned of getting slim within 10 seconds, persons are shown sweating profusely, by wearing it.
When contacted you over your sales nos – [protected] & [protected], i am not getting suitable & positive response. Just after hello talking, phone is being cut off. Many times it is cut off seeing my no. Only. During the short durations of call, i am told to use for 2 months & then see the result.. Your persons are not patient enough to attend my calls & guide me correctly for my complaint. Instead i have received false & uncertain assurances only for it.
I have been also told that your customer care personnel would contact me. Till now no call has come from them, even i failed to contact them repeatedly at nos. – [protected]/44. I am expending money for calling you repeatedly to get your response & solution to my complaint. You do not have any toll free no. If the response is so sluggish, cannot think of it after 2 months.
You have not given its ‘ user manual ‘, i have got different informations for its usage from your persons, which is confusing & does not match with the advertisement being shown. Provide me its authentic usage details - exact duration of wear per day, when it has to be put on, when put off. I even doubt of its size suitability to me. My height – 5 ft.3 inches, weight - 70 kgs., stomach size, average – 40 inches, maximum stretch to 42 inches, waist size – 40 inches. I have been given belt of size xl-xxl.
Hope to receive an immediate positive response with necessary & genuine remedial action from your end.
Stand to support genuineness of your product. I had purchased after watching your advertisement repeatedly & getting attracted by the level of assurances being shown thereof. Do not left me with the feel of getting cheated to purchase & use your product.
K. N. Prasad, bhubaneswar, odisha. Cell – [protected].
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