Teleshop Teleshopping — torn and loose sweat slim belt

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We have ordered a sweat slim belt and trust me it is the worst product ever recieved r
Just used it for 2-3 days and became very loose and torn from inside the outer layer is complete but inner layer is torn calling the customer care no but its all not reacheable and your employees are very very rude do not even listen and cut the phone this is a last warning from our side after this we will be filing a case in consumer court
Come and take your product away we need our money back