Tencent — pubg mobile

I have made a purchase o[censored]c in pubg mobile of Rs799 after all the procedure of sbi online payment my money has been deducted from account but i am not getting uc please help me i have to be answerable for the amount to my parents i am 18 years old hope you understand my situation the message from bank was thx for INB txn for Rs.799.0 frm A/c X1864 to times of money