Testbook — Cheating for refund, and wrong information given by Testbook employee Mr Akshay Bawne and unethical treatment given by Testbook pl

Address:Plot No. 273, Sector 10, Kharghar, Navi Mumbai - 410210. [email protected]. Toll Free:1800 203 0577. Office Hours: 10 AM to 7 PM (all 7 days). Company
Website:testbook.com

Made me sick and I had mental breakdown. I took this scam so serious that currently I am on anxiety relieving pills and medical rest period. My ultimate goal was to study and crack the exam, but this liar thief and your platform has constantly mistreated me and behaved unethically.
I pity this man Mr Bawne that how the cheated a poor student like me just to gain some extra leads commission, without thinking of any morals and ethics. He is so selfish that he's not answering any message or call of mine after trying for whole month

I am heartily requesting testbook, I haven't use my course 1 as I was not preparing for that exam, please refund me atleast 70% of amount of that course fees.
I purchased second course ONLY and ONLY because your employee Mr Akshay Bawne told me to do so, I purchased it ONLY because he said he will refund the amount through app, he said people have claimed refund previously. I would'nt buy it if I was aware that he saying this without any information and just being buisness minded. I would'nt have bought it if I know the policy. As this man works for testbook, and promised me of refund of my course through testbook, it is their responsibility to refund their client.
And take required legal actions against Mr Akshay Bawne, without biasing him as you employee. He has literally cheated me, violated the Right To Information protocol for which is unjust, unethical and against law and also largely disturbed my mental health from last 5 months

I had sent the following email to Testbook, but even they haven't replied to it yet. They assure to reply within 48 hours, it's been more than 4 days now.
Through this grievances email consumer forum has also understand the case.

Kindly look forward into the matter and provide justice.

Thankyou
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    Plot No. 273, Sector 10, Kharghar, Navi Mumbai - 410210. [email protected]. Toll Free:1800 203 0577. Office Hours: 10 AM to 7 PM (all 7 days). Company
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