TGS ECOM — Cheating on the commitment and fraud and refund issue

Address:

Bangalore, Karnataka

My self and friend booked the plot in TGS Vinayak in November 2014. While Booking Authorized person(vijaykumar.r.b) made lots of commitment towards(timelines of the project, Documentation, registration and agreement), after month+ asked for the documentation and changes in the agreement / MOU with the list, they stopped responding(we Visted more than 3 times and wrote many mails and no answer to calls), so they made few commitment again with new timelines. When they stopped responding, we visited for the final time and took stand to cancel. While canceling again one more commitment(wrong / fake) towards the money return. Which he said he will return within the 10 working days. So we stated the same thing in cancellation FORM(singed by Authorized person).

SO again new turn, Started interacting with Devika RAMA(One of the wrong fellow lady - doesn't even understand the terms, writing etc only known simple talks), so they keep on saying Complny policy etc. However they forget about the policy and commitment made by there authorized person and they keep on saying the person whom we intracted early no more working with them.

They we met Mr: Siddarth(DGM), he said you guys right and we have made wrong commitment and understanding of the situation and will sort out in day or two(on 30th Jan) after discussing with Directors. Again same old story, have to make 2 calls day(no answer), more than 10 SMS, no response, 2 mails, 2 response. End of one day(Today after 10 days) recvive SMS saying we cant help, we have to stick to what is current(90 days).

SO writing to the concerned to please help us to get our refund with interest and finalize then for not following standard's and not adhere to procedure and cheating customers. Thanks

Reagrds,
Praveen
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