Thane Municipal Transport — the route from thane station to upvan

As per Thane muncipal transport they state that bus no 34 and 10 their route should go from Neelkant depot and then gawand baag upvan. But today I catched a bus from thane station bus no 10 the conductor and the bus driver told me that the route has been changed. Bus no 10 does not goes to neelkant depot it directly goes to upvan. But after 10 minutes another bus 10 came from neelkant depot and then arrived at upvan last stop. This is truely not acceptable as Thane muncipal transport passes the rule and see ur people only dont follow the rules. Like after paying money we dont get to get down where we want. I have the bus no from which i arrived and faced this problem. MH 04 G8083. I want strict action to be taken against them. The bus reached upavn at 12.20 pm in the afternoon on 7june 2019. I also have the pics of driver and conductor who started arguing with me but not accepting his mistake the pics were not able to upload as the it has limited upload capacity