Thane Municipal Transport [TMT] Customer Care
Thane Municipal Transport System
Customer satisfaction rating: 1%
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COMPLAINTS

Thane Municipal Transport [TMT] Customer Care

Thane Municipal Transport System

Address
Mahapalika Bhavan, Chandan Wadi Pachpakhadi
Thane
Thane District
Maharashtra
India - 400602

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
130
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0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Thane Municipal Transport [TMT] related photos (19)

Thane Municipal Transport [TMT] Complaints & Reviews

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Thane Municipal Transport [Tmt] — complaint about bus services

 Amol Ramu Jadhav on Nov 9, 2018
I'm lodging an fir police complaint against and an rti for your ridiculous bus services for not stopping the bus when standing at the wagle estate midc bus stop at 7:30 pm on friday 09/11/2018. I'm totally upset with your hopeless and selfish services offered by your organisation. This message is for the cmd of your organisation and you will have bear the consequences. Amol ramu jadhav....
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — increase in bus frequency at morning time

 RahulCC123 on Nov 5, 2018
Dear sor/mam,
I am resident of bhoomi acres. I am really thankful for providing valuable bus service at bhoomi acres circle towards thane station. However, we find frequency of these buses should be increased; at least in morning and evening time. We have most of the people travelling to thane station and it would be really helpful if we get buses plying for half hour. Right now it's really difficult to wait for one hour for the buses.

Hoping for your co-operation.
Thanks,
Rahul
(Bhoomi acres phase 2)...
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — mh 04 ep 504 ac 65 bus

 Srikanth Talagadadeevi on Nov 2, 2018
My self and my wife travelled to thane from borivali. We boarded in ac bus 65 numbered as mh 04 ep 504 started from borivali station at 9:45 pm.
My hands were full of luggage and my wife is 8th month pregnant lady and getting down from auto which was park ahead of bus and bus driver continuously ponk horn and cheap fellows of this bus driver and conductor asked me to catch another bus.
I have argued them 30 sec is getting delayed for both of you and wife boarded in the bus.
Driver started bus in very rash and my wife was not catch the seat because front seats are full and...
Complaint comments  Read comments Complaint category Municipal Corporation

Thane Municipal Transport [Tmt] — lack of punctuality

 Dion Pinto on Oct 17, 2018
Bus 112 from thane railway station to lodha paradise does not come on the time specified on the bus schedule... Rather due to low number of passangers they come once for every two scheduled bus stops. This is highly inconvenient as some people have to stand as long as 45 minutes just to catch a bus!. The excuse from the conductor is that they are given the timings from another authority. This is merely a response they have memorized and the fact that coming late is just a habit at this point...
Complaint comments  Read comments [1]Complaint category Government Organizations

Thane Municipal Transport [Tmt] — closing down of buses 28 and 29 of tmt

 19999 on Oct 13, 2018
These are the images of the bus taking a rest right after the very first trip of the evening. The timings at which the pictures have been clicked are shown in the images. This is the time when passengers would be traveling from runwal nagar and also the passengers waiting foe this bus at thane satis. Constant rests after each and every trip leads to late coming and unnecessary redirection of the bus from thane satis to another destination. So the reason that the payment of driver and conductor cannot be afforded is not acceptable because the driver and conductor are seen to be having dinner at a...
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — non refund of balance money

 singh166589 on Oct 12, 2018
I took tmt 95 number bus @1.05pm from kolshet, conductor no. (89166 photo enclosed) gave me ticket (Photo enclosed) at 1.15pm. I handed him over rs.55/- for rs.15/- ticket for thane stn.
So he told me that he will give me the balance amount afterwards. After 15 minutes when i asked him to return 40 rupees, so he told me that i have already given 40 rupees to you but actually he did not. After requesting and asking for again and again for the balance amount he straight away refused to return my 40 rupees. It is requested that please take necessary action on above matter....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Thane Municipal Transport [Tmt] — closing down of buses 28 and 29 of runwal nagar

 19999 on Oct 12, 2018
Here i am sharing the images of bus taking rest right after the very first trip of the evening even at the peak hour. The image also shows the time at which the photos have been clicked. This unnecessary rest is the main reason of late coming of the bis at thana station which also leads to redirecting the bus to another destination. It would be the best if the buses are kept running especially in th evening time after a tiring day and also for the safety purpose....
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — closing down of bus numbers 28 and 29 of tmt

 19999 on Oct 12, 2018
This is a continuation to my above complaint. It is to bring one more thing to your notice that there are at least 10 passengers when it isn't a peak hour and during the peak hours there are more than 15 passengers. So the reason that the payment of the driver and conductor can not be afforded is just not acceptable. I suugest you to keep the trips of both the buses at least twice in one hour so it will be efficient enough for the bus officials and the passengers as well. I hope a quick solution of this problem....
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — closing down of bus numbers 28 and 29

 19999 on Oct 12, 2018
Bus numbers 28 and 29 are being closed down due to irrelevant reasons said by the officials seated in the thane satis. The main reason is late arrivals and redirection of those buses. But the officials say that the payment could not be afforded which is false. Kindly pay attention to this. After every trip the drivers and the conductors need a rest even at the peak hours. Due to this the bus is never on time and they get the least passengers. Pay attention to this and do not close down the buses as they are truly very convenient for passengers like us....
Complaint comments  Read comments Complaint category Public Transportation

Tmt — drivers purposely driving very slow just to kill the time

 Rohan Rajadhyaksha on Oct 9, 2018
Dear sir i am writing this as a passengers who is very fond of buses of tmt. We rely a lot on tmt for our daily commute . We love our tmt & we genuinely want tmt to be very good. Please do not test patience of sincere passengers like us. Kindly take some actions..

Mh 04 EP 0855 route no 98 itbwas mini bus. Bus departed around 9.30pm from thane satis bridge. I was standing right behind driver seat. I observe the driver for almost 35 minutes.bus was not very crowded only few passengers were standing. But right from start driver was driving the bus very very slow. Even on the empty roads...
Complaint comments  Read comments Complaint category Government Organizations

Thane Municipal Transport [Tmt] — did not receive change from tmt conductor(mulabaug no. 307685006600017) [Resolved]

 rt99 on Oct 9, 2018
I traveled via TMT bus no. MH04-EP-464 (AC-65) from Patlipada- Borivali station on 9th October at 11.50 AM . I paid conducter 525 for which he was suppose to pay me 450. He would pay me the amount later in the journey as he wasnt having the change at that particular moment. However at the end of journey i forgot to collect the change & the conduter missed reminding me as well.I have the ticket details as well. Please gel me to get my amount of 450 back....
Complaint comments  Read comments Complaint category Unauthorized charges

Thane Municipal Transport [Tmt] — ac-65 thane to borivali bus not stopping at designated bus stops

 sakshi.prabhu on Oct 8, 2018
The thane to borivali ac-65 bus drivers do not stop the buses at bus stops. I have faced this problem many a times at rmall bus stop in thane, mainly around 10am. I wait at the bus stop and even wave my hand to stop the bus, but still the bus driver doesn't stop the bus even when the bus is not crowded. Please look into this issue as it is causing a lot of inconvenience.
Thank you...
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — unexpectedly rash driving by tmt ac bus driver

 Archanasomvanshi on Oct 8, 2018
It's being long i am traveling by tmt ac bus between thane to bkc.. Since the beginning of the service, have noticed the bus staff very calm and supportive. At least i never noticed any bad behavior by the staff barring a couple of instances which were not worth reporting.
It was only on saturday 6th oct evening 5:30 pm bus (Bus number mentioned inside was mh04ep507) which forced me to look for the complaint portal and share my observation.
After the bus crossed viviana mall i noticed the driver was continuously honking and was driving very rash, cutting lanes, talking left and right...
Complaint comments  Read comments Complaint category Municipal Corporation

Thane Municipal Transport [Tmt] — irregular buses as well as rude staff.

 mtupat on Oct 4, 2018
To whomsoever it may concern,

I'm a resident of yeoor, thane hereby would like to draw your attention towards the service currently provided by your tmt satff. Recently we are getting buses from anand nagar depot, where the buses are moving on irregular as per timetable. We've to wait for buses for 1hr to 1.5hr. If we go and ask controller about this we only get the answer — "bus band padli ahe" or "atach bus sodli tumch laksh nasel" or "driver conductor nahi ahet" or "traffic ahe khup". I do agree that sometimes their reasons are valid but if all the time you'll get the same reason...
Complaint comments  Read comments Complaint category Municipal Corporation

Thane Municipal Transport [Tmt] — charged higher price than ticket

 Akhil Jain 7597 on Sep 29, 2018
Tmt bus number mh 20 d 9252, at 11.00 am i sat in bus from kasarvadavli bus stop, i took a ticket for hatkesh bus stop which costed me 25 rs.
I gave a 100 rs. Note to bus cleaner which he took at first and then said he will return me 75 rs. Change afterwards (No reason was given)
I took it normal as he might not have change, its normal
But when it came kashi-gaon bus stop, i went to him to get the change as i decided to leave bus at kashimira
He started yelling he gave me change which was not really given, and after that he concluded he didn't gave, than his new drama...
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — water complaint

 Ashish Jaiswar on Sep 28, 2018
Dear sir
Mai mahesh hu sir mai shiv shankar chal, sarmic socoity, bhaskar nagar kalwa (E)
Se hu sir mai hindi me likha rah hu
Sir watar ka bill kisi ke pash nahi hai jiske pash hai o bill nahi bharta hai aur sir
Sabke ghar par jhagad hota rahta hai jo bill nahi bharta hai o jhagad kart hai
Sir eske liye app ko ashan len hoga, aur bill cheka karna padeg

Mai mahesh...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Thane Municipal Transport [Tmt] — negligence and inefficiency of controllers thane w

 Santosh Pansare on Sep 24, 2018
Bus controller are not performing their duties and getting paid for seating and doing mismanagement.
They do not even stand up and check where is high rush during pick hours for adjustment of bus services.
Today they do not allocated any buses to brahmand route between pick hours l. E between 7.10 pm to 7.45pm. On other hand they have allocated 8 buses to pawar nagar route in the mentioned time frame even though there was no rush.
Mr. Avhad and mr. Ganesh sathe had no clue on gap of timing when we asked for the same. On top of it when we complaint mr. Avhad has responded very...
Complaint comments  Read comments Complaint category Government Organizations

Thane Municipal Transport [Tmt] — chillar issue

 Kiran Chaudhary on Sep 21, 2018
Chillar can be distributed to local temple or business people who will take all coins daily this will decrease the load of coins...
Coins every businesan daily need coins hotels parking place all retailers this i had seen in news about...
This is one of the alternative 30000 30thiusand coins daily are not a big amount to distribute in market or any daan peti of any temple...
Complaint comments  Read comments Complaint category Banks

Thane Municipal Transport [Tmt] — 125 ac bus conductor

 anupbs on Sep 17, 2018
I am travelling daily in 125 ac bus where it's last stop is andheri station. I get into the bus from mucchala college and get down at hiranandani stop for which the fare is rs. 75/-. Today the conductor was new and he took rs. 80 from me. When i told him that i travel daily and till my stop it's rs. 75/- he started arguing and took rs. 80/-. I wanted to complain about him and more money he is taken from me. This is for today's date 17-sept-2018 and took 11 am bus which starts from kasarvadavli. Wanted you to take action on this....
Complaint comments  Read comments Complaint category Unauthorized charges

Thane Municipal Transport [Tmt] — very poor tmt bus no.62

 Kailash.mehta1978@gmail.com on Sep 6, 2018
Very hopeless management of tmt and it's administration, we are getting bus for dharmacha pada from thane station in to 30mintutes minimum time interval while their are very prompt service for pawar nagar and other area's so why such luxury service for pawar nagar only and not for dharmacha pada we also playing the applicable tickets charges. Today time at 8.20pm to 8.45pm their 5 buses release by tmt supervisor controller and thier is no bus release into mentioned time period for dharmacha pada so why such discrimination providing by tmt to us.. Kailash mehta brahnand thane [protected]...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Recently Discussed

18 days ago
Thane Municipal Transport [Tmt]
lack of punctuality
Thane Municipal Transport [Tmt]
non refund of balance money
Thane Municipal Transport [Tmt]
did not receive change from tmt conductor(mulabaug no. 307685006600017)
Thane Municipal Transport [Tmt]
ac-65 thane to borivali bus not stopping at designated bus stops
Thane Municipal Transport [Tmt]
to arrange a separate bus stop

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