Thane Municipal Transport [TMT] Customer Care
Thane Municipal Transport System
Customer satisfaction rating: 1%
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Thane Municipal Transport [TMT] Customer Care

Thane Municipal Transport System

Address
Mahapalika Bhavan, Chandan Wadi Pachpakhadi
Thane
Thane District
Maharashtra
India - 400602

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184
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Thane Municipal Transport [TMT] related photos (30)

Thane Municipal Transport [TMT] Complaints & Reviews

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Thane Municipal Transport [Tmt] — 57 and 58 buses are not available - waiting time is 1-1.5hrs

 Psingh0990 on Aug 14, 2019
Hi

I would like to bring to your notice that bus number 57 and 58 (Mira road to thane) are normally not available from 11 am till 12.30 pm. This is now happening on daily basis. Nor it is rain neither traffic. We observed that buses are available and standing for long time on depot and hence delay. Please look into this as daily commuters are suffering

Thanks!...
Complaint comments  Read comments Complaint category Municipal Corporation

Thane Municipal Transport [Tmt] — reading bus no 62 (brahmand) bus delays

 art123 on Aug 8, 2019
Dear team,
We have face lots of issues while traveling as bus used to take 30 to 40 minutes gap after each bus. Due to this crowd for one bus increases hence more people used to go by standing.
In every bus there is rush its really difficult to travel. And in rush time go by standing from thane to bramhand it require 40 to 45 mints please thing on it how people traveling. It only due to not having prper management and because common people are suffering.

Request you to please increase the frequency of buses...
Complaint comments  Read comments Complaint category Other

Thane Municipal Transport [Tmt] — tmt 126 - rbi (bkc) - hiranandani estate bus of 5.30pm

 Samrata on Aug 8, 2019
Tmt 126 - rbi (Bkc) - hiranandani estate bus - 5.30pm

Authority - its been observed since almost a month that - tmt 126 ac bus which starts from rbi (Bkc) - hiranandani estate bus of 5.30pm skip the mtnl stop bkc because of which i am taking 6'0 clock bus which comes around 6.35 - 40pm at the stop... Is this bus of 5.30pm stopped functioning from last one month? Please confirm.

Its very tiresome to reach around 9/9.30 with this 6'0 clock bus.

There is another 2-3 people who have suffered along with us since last 1 month.

Can you please...
Complaint comments  Read comments Complaint category Travel & Vacations

Thane Municipal Transport [Tmt] — illegal parking of autowala by tmt watchmen

 Hrishi Dere on Aug 8, 2019
Incident location : lokmanya nagar bus depot.
Incident time : 21:24
Incident date : 8 aug 2018

Illegal parking of 9 autowala regularly parked their auto with the permission of bus depot watchmen. It is find out that watchmen took money from them to allow them park their auto inside bus depot. On asking about parking watchmen said the parking is of staff members. Please immediately take an action on this matter as soon as possible.

Regards
Dawale nagar mandal...
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — non performance of duty by conductor and argue in bad language

 Centelia on Aug 8, 2019
The azad nagar bound bus at 10.45 from station was packed. When i told the conductor why you allow people other than those in line first, he tells rudely ' me kahi nahi karu shakat. Tumhi office la complaint kara' and briged further with me. I was in line for half an hour and did not get seat because he allowed others to enter. फुकटचा पगार देता तुम्ही कामं कोणी करत नाही...
Complaint comments  Read comments Complaint category News & Media

Thane Municipal Transport [Tmt] — rakhiv jage chya navakhali kahi pn lihinya babat

 Anushree Thakare on Aug 6, 2019
Bus jevha depo mdhe astat tevha laksh theva. Jevha tya seat vr ekhadi mulgi kinva bai basel tevha tila kiti laj vatel. Mala suddha vatatey. Conductor ani driver tr bus madhech astat na te suddha baghtat. M te ka nhi kahi bolat?? Kinva kahi action ka nhi ghet?? Jari te nastil bus mdhe pn jevha te yetat tevha tri disatch asel na m tevha ka nhi kahi kart??...
Complaint comments  Read comments Complaint category Universities

Thane Municipal Transport [Tmt] — bus conductor misbehaved

 Pritam Ramesh Jain on Jul 20, 2019
Mh04 ep 740one conductor misbehaved and abused me which caused mental tourture while boarding the bus from mulund dumping road onroute to bhiwandi bus at 11.15 am on 20th july 2019. The young cunductor having wheatish complexion with slight beard bisbehaved and threaten me to get out of the bus. How dare he say that. I want strict action against him.
He is suppose to be on contract....
Complaint comments  Read comments [1]Complaint category Public Transportation

Thane Municipal Transport [Tmt] — damaged road due to no maintenance cause huge long traffic at bhiwandi nadinaka shelar wada road

 PRATYUSH KUMAR132577 on Jul 12, 2019
Sir,
A huge big traffic is occuring at nadinaka shelar bhiwandi to borpada ambadi wada road only due to completely ruined road/ completely damaged road due to no maintenance of road.
People are facing extreme problem due to this because it is 18*7 days traffic. Request to look into the matter and help in resolving this issue.
Thanking you
Pratyush...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Thane Municipal Transport [Tmt] — tmt bus anand nagar thane bus route number 64

 Kaus777 on Jul 12, 2019
Date 11 july 2019. The tmt bus going to anand nagar does not stop at designated bus stop muchhala college and vijay garden bus stop inspite having passengers taken ticket for these two stops. The bus purposely change the route and take shortcut from wagbill naka to the anand nagar depot every day in night. Note they take this route for their own convenience so that they can wind up their duty asap and not for passengers convinience.
The conductor refuses on stopping the bus at these two stops.
It is very inconvenient for passengers who stay very close to vijay garden and near highway...
Complaint comments  Read comments Complaint category Public Transportation

Tmt — delay in buses in pick hours from kharegaon

 Deepak Sakhare on Jul 4, 2019
Dear sir/madam,

1. Buses don't come on time to kharegaon, due to which buses are delayed to leave from kharegaon and their are heavy crowd gathered to travel from 1 bus.
Buses get full packed in kharegaon itself, due to which passengers who are traveling from dattawadi, sahyadri, manisha nagar and kalwa naka are effected.

2. Buses don't come on time and controller tell us the bus timing.
Question is how does he decides the timing and what about the buses which had missed the time. He don't have any answer and scream on the passengers.

3....
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — not stopping 88 no bus at pimplas stop, bhiwandi s

 Subodh Virkud on Jul 3, 2019
Pls find attached photo of pimplas bus stop which is in Mumbai nashik highway. 4 days I m facing problems TMT 88 nos bus driver not stopping in this stop even hand showing by customer. They show not seen as we are suffering this problem daily.

This is to request you kindly take strict action against this driver and customer.

Regards
Subodh S Virkud
[protected]...
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — route no:92

 Bijaychoudhury on Jun 29, 2019
Hello sir/madam,
As per schedule (Tmt) the bus should start from runwal garden bus stop of its 1st trip to thane station by 6.55 am followed by 6.55 am. My complaint is
Since 45/50 days not a single bus came in the scheduled time of its 1st & 2nd trip i. E 6.35 am & 6.55 am.
As i have inquired with the visiting supervisor at runwal garden bus stop he gave me following bogus information (As follows)
1- the driver & conductors are in contract basis we can not force them?
2- they are getting less salary

Is this the way? Where is the management to...
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — fooling public regarding bus time, bus no 112

 Sumitkumar211 on Jun 28, 2019
I want to complain for bus no 112 lodha paradise to thane railway station. It was noticed by me that bus leaves on time from lodha but when at the time of home return bus was not maintaining it's scheduled time as per tmt. Tmt making fool to public and i was waiting everyday around 1 hour for bus but time of bus in every 25 minutes is scheduled by tmt, please see to it and do punishment to tmt staff by resignation there are lots of capable staff in india. Please resolve problem as soon as possible... Kind request from sincere citizen of india. Otherwise i would write complain letter to ias of thane...
Complaint comments  Read comments Complaint category Education

Thane Municipal Transport [Tmt] — getting off from the bus forcefully.

 Anilpanda411 on Jun 27, 2019
I travelled in bus no:62 on date 27/06/2019 from rmall at 9:24 am, after travelling some distance i buyed the ticket... For thane station, the conductor was not giving... Ticket to me saying that you had buyed the ticket late and... Also he force fully get off the bus... @ vidyapith bus stop. When i resist to take off from the bus he made the bus to stop. And said if i don't get from the bus he we will not start the bus.. And also used vulgar languages to me... I think you should take quick reactions... About this problem because getting of from the bus is a major issue as you cannot get off from...
Complaint comments  Read comments Complaint category Law & Civil Rights

Thane Municipal Transport [Tmt] — but not stopped on ambika nagar bus stop

 Kiran R Jagtap on Jun 26, 2019
Hi Team,

I'm Kiran working at corporate office - Ashar IT park Thane. Everyday I leave by 9.00 or 9.30.
And travel by TMT bus to mulund from Ambika nagar bus stop..

I have observed many times on this bus stop bus driver not stop buses...even after raising or waving hands. Today I was standing at bus stop and one bus came from lokmanya nagar (Bus no. 102) and I waved hand to stop bus. Before I get in to the bus... driver started a bus..as if like he don't have time to stop... Hadley a 2 second he stopped bus. And Manny time this happened... Bus number " MH 04...
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — bus skip the vasant vihar bus stop (bus no - 12)

 Suraj Panigrahi on Jun 19, 2019
The bus no. Is 12 and Bus skip the bus stop around 1.06 PM Date :- 19-jun 2019. Bus speed very fast and it's don't stop at vashat Vihar stop. We wait for long time for bus.i don't have any photos.

Its happened frequently take the strict action about some. Why it's happen ?? What is your system and rule??
It's very worst experience with TMT !!! #TMTbus #worstbus...
Complaint comments  Read comments Complaint category Movement & Delivery

Thane Municipal Transport [Tmt] — gps tracking of moving tmt buses is now stopped.

 Sachinkumar Herwade on Jun 18, 2019
GPS tracking of TMT buses is now stopped. Please restart the GPS tracking of bus.This will help increase your revenue and also convinient for commuters. So do the needful ASAP. By this passenger can track the location of moving bus at bus stop. He will aware at what time bus will reach that particular bus stop. It was showing on TMT app now it is stopped. GPS means internet tracking of moving TMT bus....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Thane Municipal Transport [Tmt] — bus driver deliberately did not stop the bus on my regular stop despite request

 [email protected] on Jun 13, 2019
Dear Sir, I am a regular passenger of TMT AC bus services on routes AC 126 to BKC and AC 65 to and fro Borivali. Today despite my request, the bus driver badge number 28281 Nasik did not stop on my regular stop of Siddhivinayak Tower despite my request, I stood near exit one stop before. I am of age 49 years and highly disappointed by such irresponsible and rude behavior of your staff.

I request strict disciplinary action against the irresponsible driver. As such they stop in between number of places without any bus stop to let passengers alight and getting down and shockingly on...
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — bus ticket fare charged more

 Ranu07 on Jun 9, 2019
Today I boarded tmt bus no. 58 to meera road from muktai nagar at 5 pm, I wanted ticket till vijay garden / batata company.. and the bus conductor gave me ticket from thane station to vijay garden without asking me from where I have boarded the bus.. isn't it's his duty to ask from where I have boarded the bus.. and after telling him he dint even changed the ticket and unnecessarily I paid more amount which was not my fault at all... Bus no. Was MH 04 JK 1908....
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport — the route from thane station to upvan

 Prashanth R Kamath on Jun 7, 2019
As per Thane muncipal transport they state that bus no 34 and 10 their route should go from Neelkant depot and then gawand baag upvan. But today I catched a bus from thane station bus no 10 the conductor and the bus driver told me that the route has been changed. Bus no 10 does not goes to neelkant depot it directly goes to upvan. But after 10 minutes another bus 10 came from neelkant depot and then arrived at upvan last stop. This is truely not acceptable as Thane muncipal transport passes the rule and see ur people only dont follow the rules. Like after paying money we dont get to get down where...
Complaint comments  Read comments Complaint category Public Transportation

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