Thane Municipal Transport [TMT] Customer Care
Thane Municipal Transport System
Customer satisfaction rating: 1%
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COMPLAINTS

Thane Municipal Transport [TMT] Customer Care

Thane Municipal Transport System

Address
Mahapalika Bhavan, Chandan Wadi Pachpakhadi
Thane
Thane District
Maharashtra
India - 400602

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
138
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Thane Municipal Transport [TMT] related photos (20)

Thane Municipal Transport [TMT] Complaints & Reviews

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Thane Municipal Transport [Tmt] — ac 65 bus thane & borivlali both route did not stop at teen hath naka & gokul anand

 Trivediy on Jan 9, 2019
Dear Sir,
On 9th Jan 2019 i travel by AC 65 Borivli to Thane Teenhath naka. I am told to get down at the corner of the Teenhath naka fly over. Driver did not listen to me & other commuters, Shouted on us to get down.While back borivli evening at 6.10 pm Bus no MH 04 EP 455 driver showed me finger and told me to get down at the corner of Gokul Anand flyover.

Kindly take action against driver who do not follow rule.

Bus has to stop at Registered location....
Complaint comments  Read comments Complaint category Utility Services

Thane Municipal Transport [Tmt] — rude behavior of tmt conductor: 41959

 BirenS on Dec 26, 2018
Dear team,

I took 65 ac bus from teen hath naka. After boarding, conductor started shouting at pitch of his voice over change. Also, used abusive language & started disturbing other ppl.

Conductor batch no: 41959

Would appreciate, if you can take some corrective action for such unwanted behavior. You can reach out to me at +91-[protected] if you need further details.

Thanks,
Biren...
Complaint comments  Read comments Complaint category Sexual Abuse

Thane Municipal Transport [Tmt] — being unfair to common man!!!

 Nilesh Vinerkar on Dec 19, 2018
Dear sir / madam,
Good morning!!!
This is one of the public representative. I would like to convey my message to tmt officials, kindly look into below matter.
I am travelling from virar to thane - wagle estate on daily basis. I choose public transport for the same. Daily i catch a bus from thane st. (Which is starting point)
I have to onbard tmt bus no. 06 which is for wagle agar, but it is observed that if thane st. Is 1st stop to onboard in this bus, there are many other people who seats before this stop.
Today 19 dec 2018, eagerly when i asked the conductor...
Complaint comments  Read comments Complaint category Municipal Corporation

Thane Municipal Transport [Tmt] — after waghbil naka bus no.51 does not stop

 apisme on Dec 12, 2018
Respected sir,

I wish to know the stops that bus no.51 takes after waghbil naka. I have to tell the driver to stop the bus at vijay nagari to get down at vijay nagari stop. This has been my experience for over 2 years that when i take 51 no. Bus from thane, and after it crosses waghbil naka (Which is usually below flyover and also at naka), the bus doesnt stop at (Old) vijay nagari stop. This happens especially at night. The conductor doesnt ring the bell after waghbil naka. Besides, the driver has a mirror above his head. He can very well see who is standing at the door to get off....
Complaint comments  Read comments Complaint category Municipal Corporation

Thane Municipal Transport [Tmt] — conductor did not refund me balance amount

 Rewa Vaidya on Dec 12, 2018
Hello,
Daily i am traveling from kasarwadavali thane to gautam nagar andheri in bus now. 125 today 1 incident happend with me my route ticket is 95 rs today i gave 500 rs note to conductor and refund only 5 rs saying once i get change will refund your 400rs then while getting down i asked him for refund rs 400 then he refused to refund my amount

Bus no - 125
Timings -8.40 from kasarwadavali thane
Conductor batch no - 41053

Expect co-operation from tmt please look into the same and refund my amount asap

Regards,
Rujuta naik...
Complaint comments  Read comments [2]Complaint category Government Organizations

Thane Municipal Transport [Tmt] — mumbra railway station bus stop

 Ajdm2579 on Dec 12, 2018
I had taken the tmtu bus - 78/3, c725, mh04 ep776, anand ngr to bharat gear today 12/12/2018 morning 10:40am from parsik nagar for mumbra railway station, i was dropped before the mumbra flyover and not at mumbra railway station. Few das back also the conductor asked the driver to take the flyover to avoid traffic underbridge at station. Is the mumbra railway station bus stop before the flyover or outside the railway station underbridge. If that is so then the passengers are dropped before bridge to avoid traffic and made to walk to station. Please look into the matter....
Complaint comments  Read comments [2]Complaint category Public Transportation

Thane Municipal Transport [Tmt] — bad behavior by conduction and charging extra money

 sanjay yesale on Dec 10, 2018
Hi,
Im sanjay yesale. This text is submitted because i face problem via traveling through tmt bus. Date 10th dec 2018, time14.40.27 bus=anandnagar#[protected]/c608/mh 04 ep 848.
The problem i faced was, i get in the bus at gookulnagar and i get out of bus at kapurbawadi. Is that make any sense he gave me ticket from civil bus stop to manpada.
Kindly check & adjust the charges. Thank you....
Complaint comments  Read comments Complaint category Utility Services

Thane Municipal Transport [Tmt] — 111 bus is never on time at thane station

 vnanaware3@gmail.com on Nov 19, 2018
I have been at thane 2-3 times a week.
However 111 bus is never on time.
5-10 min. Late is understandable, but sometimes bus is 20 min. Late.
How can we rely on bus service.
12:20pm bus is yet to be arrived and now it's 12:32pm.
Now it has became a daily scenario.
Everyone i ask the authority at bus stop, they say bus will be here in 5 minutes.
Please reply and take action....
Complaint comments  Read comments Complaint category Other

Thane Municipal Transport [Tmt] — complaint about bus services

 Amol Ramu Jadhav on Nov 9, 2018
I'm lodging an fir police complaint against and an rti for your ridiculous bus services for not stopping the bus when standing at the wagle estate midc bus stop at 7:30 pm on friday 09/11/2018. I'm totally upset with your hopeless and selfish services offered by your organisation. This message is for the cmd of your organisation and you will have bear the consequences. Amol ramu jadhav....
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — increase in bus frequency at morning time

 RahulCC123 on Nov 5, 2018
Dear sor/mam,
I am resident of bhoomi acres. I am really thankful for providing valuable bus service at bhoomi acres circle towards thane station. However, we find frequency of these buses should be increased; at least in morning and evening time. We have most of the people travelling to thane station and it would be really helpful if we get buses plying for half hour. Right now it's really difficult to wait for one hour for the buses.

Hoping for your co-operation.
Thanks,
Rahul
(Bhoomi acres phase 2)...
Complaint comments  Read comments [1]Complaint category Public Transportation

Thane Municipal Transport [Tmt] — mh 04 ep 504 ac 65 bus

 Srikanth Talagadadeevi on Nov 2, 2018
My self and my wife travelled to thane from borivali. We boarded in ac bus 65 numbered as mh 04 ep 504 started from borivali station at 9:45 pm.
My hands were full of luggage and my wife is 8th month pregnant lady and getting down from auto which was park ahead of bus and bus driver continuously ponk horn and cheap fellows of this bus driver and conductor asked me to catch another bus.
I have argued them 30 sec is getting delayed for both of you and wife boarded in the bus.
Driver started bus in very rash and my wife was not catch the seat because front seats are full and...
Complaint comments  Read comments Complaint category Municipal Corporation

Thane Municipal Transport [Tmt] — lack of punctuality

 Dion Pinto on Oct 17, 2018
Bus 112 from thane railway station to lodha paradise does not come on the time specified on the bus schedule... Rather due to low number of passangers they come once for every two scheduled bus stops. This is highly inconvenient as some people have to stand as long as 45 minutes just to catch a bus!. The excuse from the conductor is that they are given the timings from another authority. This is merely a response they have memorized and the fact that coming late is just a habit at this point...
Complaint comments  Read comments [1]Complaint category Government Organizations

Thane Municipal Transport [Tmt] — closing down of buses 28 and 29 of tmt

 19999 on Oct 13, 2018
These are the images of the bus taking a rest right after the very first trip of the evening. The timings at which the pictures have been clicked are shown in the images. This is the time when passengers would be traveling from runwal nagar and also the passengers waiting foe this bus at thane satis. Constant rests after each and every trip leads to late coming and unnecessary redirection of the bus from thane satis to another destination. So the reason that the payment of driver and conductor cannot be afforded is not acceptable because the driver and conductor are seen to be having dinner at a...
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — non refund of balance money

 singh166589 on Oct 12, 2018
I took tmt 95 number bus @1.05pm from kolshet, conductor no. (89166 photo enclosed) gave me ticket (Photo enclosed) at 1.15pm. I handed him over rs.55/- for rs.15/- ticket for thane stn.
So he told me that he will give me the balance amount afterwards. After 15 minutes when i asked him to return 40 rupees, so he told me that i have already given 40 rupees to you but actually he did not. After requesting and asking for again and again for the balance amount he straight away refused to return my 40 rupees. It is requested that please take necessary action on above matter....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Thane Municipal Transport [Tmt] — closing down of buses 28 and 29 of runwal nagar

 19999 on Oct 12, 2018
Here i am sharing the images of bus taking rest right after the very first trip of the evening even at the peak hour. The image also shows the time at which the photos have been clicked. This unnecessary rest is the main reason of late coming of the bis at thana station which also leads to redirecting the bus to another destination. It would be the best if the buses are kept running especially in th evening time after a tiring day and also for the safety purpose....
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — closing down of bus numbers 28 and 29 of tmt

 19999 on Oct 12, 2018
This is a continuation to my above complaint. It is to bring one more thing to your notice that there are at least 10 passengers when it isn't a peak hour and during the peak hours there are more than 15 passengers. So the reason that the payment of the driver and conductor can not be afforded is just not acceptable. I suugest you to keep the trips of both the buses at least twice in one hour so it will be efficient enough for the bus officials and the passengers as well. I hope a quick solution of this problem....
Complaint comments  Read comments Complaint category Public Transportation

Thane Municipal Transport [Tmt] — closing down of bus numbers 28 and 29

 19999 on Oct 12, 2018
Bus numbers 28 and 29 are being closed down due to irrelevant reasons said by the officials seated in the thane satis. The main reason is late arrivals and redirection of those buses. But the officials say that the payment could not be afforded which is false. Kindly pay attention to this. After every trip the drivers and the conductors need a rest even at the peak hours. Due to this the bus is never on time and they get the least passengers. Pay attention to this and do not close down the buses as they are truly very convenient for passengers like us....
Complaint comments  Read comments Complaint category Public Transportation

Tmt — drivers purposely driving very slow just to kill the time

 Rohan Rajadhyaksha on Oct 9, 2018
Dear sir i am writing this as a passengers who is very fond of buses of tmt. We rely a lot on tmt for our daily commute . We love our tmt & we genuinely want tmt to be very good. Please do not test patience of sincere passengers like us. Kindly take some actions..

Mh 04 EP 0855 route no 98 itbwas mini bus. Bus departed around 9.30pm from thane satis bridge. I was standing right behind driver seat. I observe the driver for almost 35 minutes.bus was not very crowded only few passengers were standing. But right from start driver was driving the bus very very slow. Even on the empty roads...
Complaint comments  Read comments Complaint category Government Organizations

Thane Municipal Transport [Tmt] — did not receive change from tmt conductor(mulabaug no. 307685006600017) [Resolved]

 rt99 on Oct 9, 2018
I traveled via TMT bus no. MH04-EP-464 (AC-65) from Patlipada- Borivali station on 9th October at 11.50 AM . I paid conducter 525 for which he was suppose to pay me 450. He would pay me the amount later in the journey as he wasnt having the change at that particular moment. However at the end of journey i forgot to collect the change & the conduter missed reminding me as well.I have the ticket details as well. Please gel me to get my amount of 450 back....
Complaint comments  Read comments Complaint category Unauthorized charges

Thane Municipal Transport [Tmt] — ac-65 thane to borivali bus not stopping at designated bus stops

 sakshi.prabhu on Oct 8, 2018
The thane to borivali ac-65 bus drivers do not stop the buses at bus stops. I have faced this problem many a times at rmall bus stop in thane, mainly around 10am. I wait at the bus stop and even wave my hand to stop the bus, but still the bus driver doesn't stop the bus even when the bus is not crowded. Please look into this issue as it is causing a lot of inconvenience.
Thank you...
Complaint comments  Read comments Complaint category Public Transportation

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