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Thane Municipal Transport [TMT] — bus skip the vasant vihar bus stop (bus no - 12)

The bus no. Is 12 and Bus skip the bus stop around 1.06 PM Date :- 19-jun 2019. Bus speed very fast and it's don't stop at vashat Vihar stop. We wait for long time for bus.i don't have any photos.

Its happened frequently take the strict action about some. Why it's happen ?? What is your system and rule??
It's very worst experience with TMT !!! #TMTbus #worstbus

Complaint Status


[Jun 19, 2019] Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    1%
    Complaints
    210
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    Resolved
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    phone
    +91 22 2581 2756
    location
    Mahapalika Bhavan, Chandan Wadi Pachpakhadi, Thane, Maharashtra, India - 400602