Thane Municipal Transport [TMT] — charged unnecessary

Address:

400607

Bus no 69 (Mh-04 hy 7918) route from kopari to nalasopara
I was charged rs 21 when i took bus from nitin company around between 2:55 pm to 3:00 pm in the noon and asked for sainath nagar stop, and when i was given the ticket it was showing some other stops after which i asked conductor batch no: 13472 why the ticket shows teen hath naka to shri ram hospital which is four stop ahead of sainath nagar and this was done with some other passengers who took bus from nitin and wanted to get down to sainath nagar. The explanation to which he gave that is how it shows nothing else, where else i always travel from tmt to sainath nagar and never had such issue. Please resolve the issue it is a very big problem if this is how it is done. I am attaching the photo of that ticket and also the snapshot of your stops which reflects in m - indicator. I have attached two tickets one is mine and the other is for the other two passengers who took bus along with me.