Thane Municipal Transport [TMT] — negligence and inefficiency of controllers thane w

Address:

Thane, Maharashtra, 400061

Bus controller are not performing their duties and getting paid for seating and doing mismanagement.
They do not even stand up and check where is high rush during pick hours for adjustment of bus services.
Today they do not allocated any buses to brahmand route between pick hours l. E between 7.10 pm to 7.45pm. On other hand they have allocated 8 buses to pawar nagar route in the mentioned time frame even though there was no rush.
Mr. Avhad and mr. Ganesh sathe had no clue on gap of timing when we asked for the same. On top of it when we complaint mr. Avhad has responded very rudely.

Brahmand-62 no. Bus route is one of the top earning route but still no extra services are been added.
Seems to be tmt waiting for request from public and corporates.

We request tmt to maintain minimum 10 minutes frequency during pick hours and transfer inefficient and rude controllers who don't want to serve their customers.

Gap in bus allocation during evening pick hours is happenned in many occasions in last 6 months. Pls check your records.
If no action taken we will be forced to escalate the matter.

Goverment is motivating us to use public transport however wrong attitude of tmt employees is one of the reason for tmt losses.