Thane Municipal Transport [TMT] — Not manner how to talk conductor

I was travelling fronm manpada and then lady conductor in a kapurbawadi for a ticket i dont have a change of 200 she had but she just give a ticket and she said that u will get ur left balance in a depo the way she talk i think no one should travel in a tmt the way conductor treat we are paying fir service not a travelling in a free
date 16/01/2022 timing 11.53 bus anadnagar from anand nagar to thane station please cooperate as a passenger