Thane Municipal Transport [TMT] — regarding buses not coming on time at the stop

Address:

Thane, Maharashtra, 400615

Hi team,
I stay in kasarvadavli and since last two months i am facing issues due to tmt buses.
The buses are supposed to depart at 1:30, 3:30, 5:30 but the drivers of these buses are never coming on the stop in time.
The bus at 1:30 in the afternoon is very rare as it departs at 1:50, 2:15 or at times at 2:30 as well. Sometimes they don’t turn up.
The other timings are also not confirmed since after repeatedly warning the drivers, they give reasons like buses not ready in time, they come late from depot and what not. They keep having their lunch at 5:40 in the evening due to which i am missing my classes. Since i have to reach thane station at 6:30, i am getting scolded due to late entry.
Kindly look into it or i’ll have to complaint to the some senior authority now since no action has been taken and these drivers are just coming according to their own sweet wish.