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Thane Municipal Transport [TMT] — route no:92

Hello sir/madam,
As per schedule (Tmt) the bus should start from runwal garden bus stop of its 1st trip to thane station by 6.55 am followed by 6.55 am. My complaint is
Since 45/50 days not a single bus came in the scheduled time of its 1st & 2nd trip i. E 6.35 am & 6.55 am.
As i have inquired with the visiting supervisor at runwal garden bus stop he gave me following bogus information (As follows)
1- the driver & conductors are in contract basis we can not force them?
2- they are getting less salary

Is this the way? Where is the management to look after these issue. As a residence of runwal gardern city as well as a residence of thane.. Request to look these kind of answers.. From supervisor.

2nd ly what is the reason the buses of tmt not coming in the scheduled time as 6.55 am & 6.55 am.
For your information sometime i can see 3 (Three) buses coming at a time??
Where is the management?

@ note:
Requesting to look this issue in priority

Thanks in advance to take

Complaint Status

[Jun 29, 2019] Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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    +91 22 2581 2756
    Mahapalika Bhavan, Chandan Wadi Pachpakhadi, Thane, Maharashtra, India - 400602