Thane Municipal Transport [TMT] — ticket conductor not guiding properly about buses

Address:

Thane, Maharashtra

Ticket conductor sitting under 3 number stop of thane bus stop, not responding properly and not telling proper bus number to the passenger those who are newly in mumbai, to whom we ask regarding buses if this persons are responding and he has worst talking.. He is not responsible towards his job, simply sitting is not a government job..
Please take a strick action against this request.