Thane Municipal Transport [TMT] — wrong attitude of the conductor

Address:

Mumbai City, Maharashtra, 400066

This is with reference to an incident which happened just few hours back today (18th august) relating to the misbehaviour of your conductor.

The bus route was from borivali (E) station, around 9.10 am bus (65 ac bus). I was having 500 rs. Note which was just withdrawn from the atm. The conductor refused to accept the note stating there was shabby colour spot on the note. However if you see the note, the shade is hardly visible. I can provide the copy of note for your reference if required.

Finally, after the conductor was done issuing tickets to everyone, i again requested him to accept the note and issue me the ticket as there is no such directives from rbi for not accepting such notes and infact the note which i got was from the bank atm itself, which i tried explaining the conductor. This is very unfortunate that your staff there on the ground are not well-versed with the regulations and are quoting false rules in the name of rbi. I tried my level best to explain him but all my efforts failed. Finally i had to get down of the bus.

This really shows the sad state of affairs of this country. Inspite of rbi issuing guidelines that all notes issued by it would be considered as legal, still your people are unnecessarily harassing common man. I did not had the time to argue with your whole clan as i was already late for some meeting, otherwise i would have fought till the end, as this can happen with any common man.

I was really annoyed with the way your people spoke, there were other few people supporting him, i believe that person was tc/ driver.

If you still believe that any such rbi rule is prevailing, then i would like to know from where have to got this and would want you to provide a copy of that rule. As a responsible citizen, i do not want this incidence repeats and gets any other person into trouble. Your people just cannot act as per their own whims and fancies. I do travel frequently in this bus, but this experience has really got bitter memories for me, which i will not allow to repeat with others.

Awaiting for your response on the action taken against the above.