Thane Municipal Transport — Unethical Behaviour

Address:Thane, Maharashtra

Incident date 16th Sept 2015, Bus Route no. 58 from Mira Road to Lokmanya Nagar, Vechile No. MH04 G8136, Departure Time from Mira Road morning 8:30 a.m. (approx time) Complaint against the Bus conductor Batch no. 804 Unethical behaviour / Insulted Tone and Insulted Exclamation used while talking and converted discussion in to argument. a) Ticket charges from Mira Road home / start stop to Thane station is Rupees 26. While taking the ticket i have paid him 30 Rupees at first stop, for change of 4 rupees the conductor said 'baad mein le' in rude tone and hyper voice. I said ok b) At Manpada stop i asked for the change again he said 'baad mein le' tone used very insulted. c) By near to Muktainagar stop i asked again for the change this time he said 'kya baar baar choottha maang raha hain, ek baar bolana baad mein lena'. As i was standing from 1st stop by this time i had visited 3 time ahead and again back. d) after couple of second of above incident no. c he conductor start to shout at me and said go ahead go ahead as ladies was standing beyond me i replied himnot able to move ahead becaus people 's are alaready standing. Again he used very insulted Exclamation, talked with Finger Pointing and loud tone. i request him to low his voice as i have notsaid him unethical words but he was continosouly started to speak nuisance words in high tone. I asked him his batch no. and said i m gonna make a complaint he said 'tujhe jo karna hain kar le' and refuse to give his batch no. . Public around us asked him to keep quite and asked to move ahead. After this argument at neat thane stop i asked him for the change again and than he had given me my change at taht time i noted his Batch no. I dont know how this my complaint will be taken care and hoping to take a serious or proper acition. Doont how come this type of persson get a pulic service job who dont have a manner to talk with a public.
Was this information helpful?
No (0)
Yes (0)
Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
Complaint comments 

Comments

TMT Bus — Rude Behaviour with Passengers by Driver and Conductor

I have submitted a fedback to mulund station control cabin while I travelled from Rout No 102. From MIDC to Mulund. Pls find attachments for the Same & Look into Matter Thanking You

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Thane Municipal Transport [TMT]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    490
    Pending
    0
    Resolved
    23
    Thane Municipal Transport [TMT] Phone
    +91 22 2581 2756
    Thane Municipal Transport [TMT] Address
    Mahapalika Bhavan, Chandan Wadi Pachpakhadi, Thane, Maharashtra, India - 400602
    View all Thane Municipal Transport [TMT] contact information