Address: | Delhi, India | Website: | www.thebigbookbox.com |
I placed an order for the August Make Your Own Box on the 15th of September and I am yet to receive it as of May 2023. I asked for an update back in November 2022 and was told by their team that they will have the stock by December or January. It's been five months since then and not only has my order not reached me, but there have been no updates from their end. This is extremely poor customer service and mismanagement and it has discouraged me from placing an order from The Big Book Box ever again. I also sent an email about this and received a very unsatisfactory, generic response.
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