I had purchased this product at chennai mobiles and the invoiced price was at mrp 2499/= after reaching home i just wanted to check its features online (As the content written on the box was too small for me to read) and i was shocked to see that the price online in many site were 1499/=
I called the store and they in turn asked me to get in touch with the customer care and gave their no. I called the customer care and after explaining the issue they cut the call. And i called almost 7 or 8 times after that but no one picked up the call. All this was between 3.30 and 5 pm.
Today i went to the store to give back the product. Initially, the store guy said i will take it back and checked all the items to be intact. But then he spoke to someone and said he can give a discount of 500. When i refused he asked me to speak to the customer care again. I spoke to them and they in-turn had a word with the store guy. They asked me to wait. I waited for almost an hour. And on insisting to get my refund, the store guy abruptly refused saying he can only give a refund of 500 as per instructions from his senior.
I agreed and and asked him for a copy of the bill so that i can register my grievance online. The store guy immediately said he cant give a new invoice or cash but asked me to take any product worth 500. The reason he gave was that it will create negative impact on the brand.
I was shocked and surprised that these guys consciously charge exorbitantly compared to the market and get away with it.
I don't know if i can go legally against them as the mrp printed on the box is 2499/= but i request everyone to check the price online before purchasing any product. A rs.1000/= extra for a product worth 1500 is exorbitantly high. And that's whats i'm against.
Is it possible to raise a complaint in this scenario? Was this information helpful? | 
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