We rate this wicked company 0. We requested courier guy to pick up and deliver vacuum machine from Durban to midrand, they delivered to the office, after inspecting the machine, we decided to send it back to seller who was happy to refund us as they offer 3 months warranty. Then we dropped off the vacuum to courier guy midrand to send back to the seller. This unprofessional business damaged the equipment. After 3 days of so called checking camera as i was told by Ryno the midrand branch manager and trying to escape from taking responsibility, today We got email that they are not liable even though it was damaged under their care. Now seller can't refund as equipment has been damaged. Courier guy told us sorry they can't do anything. So it means this evil company called Courier Guy charged us + - R1700 to damage the equipment. We losing R7000 for the equipment and about R1700 for nothing. I will not recommend this business to anyone. I will take up this legally until we get justics. The manager at Midrand store Ryno is so insensitive to customer. The regional manager told me nothing can be done, They expect me to just shut up and walk away.
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