The Emart — Nokia-c5 not working refund my amount

Address:

Kanpur, Uttar Pradesh, 228010

Dear the e mart,

I have purchased nokia c5 - 01 mobile on 23jul 2016 and the mobile was not working when received that day itself. And i had registered mobile return and i had confirmation mail also. But till the date i didin't have any feedbak from them. Im getting worried. Pls help and replace or return my amount.

Order no: [protected]