The Factory Sale — product is not genuine as they show during checkout

Address:	msrit boys hostel. gate 10: msr nagar , mathikere, 560054
Website:	www.thefactorysale.com/collections/all/huge-discount

Advertisement of the factory sale on facebook, i ordered sony 32000 mah power bank with free headset. But on april 5, 2019, the company delivered mi plus 3000 mah power bank along with a duplicate skulcandy headset. I tried so many time to contact the company but the company not re directed to costumer support, phone calls in this regards over the mobile numbers provided for the purpose...