The Mobile Case Studio — placed a prepaid order but product not delivered

Website:

instagram.com/the_mobilecase_studio?igshid=1agaoqbqh49ok

Placed an order for a mobile case on 13th Sep 2019 from an instagram page called the_mobilecase_studio, https://instagram.com/the_mobilecase_studio?igshid=1agaoqbqh49ok. Also made the payment via paytm on the details they provided but till date have not received the product. The tracking they provided is fake and also they have stopped responding to my messages or calls. I have attached screenshots of the tracking they provided and payment confirmation.